Feb 2022 – Present · 4 yrs 3 mos · Pune, Maharashtra, India · Remote

• Rorrom stands out from the crowd by offering a diverse range of designs that cater to different tastes and personalities. Whether you're a minimalist seeking clean and elegant designs or a trendsetter embracing bold and vibrant patterns, our collection has something for everyone. We take pride in our attention to details ensuring that each apparel reflects our commitment to excellence.
• Our brand ethos revolves around the idea that fashion should be accessible to all. That's why we strive to offer our clothing at affordable prices without compromising on quality. We believe that everyone deserves to express themselves through fashion, and our goal is to make that a reality for our customers.

Mar 2019 – Feb 2022 · 2 yrs 11 mos · Gurugram, Haryana, India

• Work closely with Google's translation and review vendors to ensure localization quality and monitor language quality. Develop a good understanding of market expectations for localization quality and how Google's products fit in the market.
• Form a critical part of the Google in-country “go-to-market” team with Marketing, Product and PR to drive localization of Google products. Work closely with local teams to develop specific terminology for new features and products, and shape the Google voice for the local market.
• Work with localization project managers and other teams at Google to identify and address linguistic challenges. Maintain language references such as terminology databases and the style guide.
• Ensure quality of high-priority products and highly visible materials through quality assurance and bug fixing, taking a hands-on approach as necessary.
• Understand challenges in the localization process and lead broad language quality improvement initiatives at the language and team level, as well as upstream.

May 2018 – Feb 2019 · 9 mos · Navi Mumbai, Maharashtra, India · Remote

• Handle end to end process for subtitling projects for Amazon Prime & Netflix. Mainly for English to Indic languages such as Hindi, Marathi, Tamil, Telugu, Bengali & Malayalam.
• Manage a team of 50+ freelance translators & manage their day to day activities.
• Assign various projects to translators based on their availability & languages.
• Train the team to work on subtitling software and language skills.

Jan 2017 – May 2018 · 1 yr 4 mos · Navi Mumbai

• Worked with Reliance as translator & voice over artist/anchor for English, Hindi and Marathi content.
• Voice over for e-learning videos, YouTube videos, advertisements, dubbing etc.
• Anchor for internal training videos and informative videos.
• Translator - English/Hindi/Marathi scripts, subtitling, technical/non-technical translation.
• Co-ordination & management of translation team.

Sep 2014 – Apr 2016 · 1 yr 7 mos · Mumbai Area, India

• Managing training services for assigned functional groups in alignment with service level agreements. Includes providing regular reports, updates and metrics.
• Supporting as needed to ensure training requirements are met and training is always in a state of inspection readiness.
• Performing instructional design duties as needed including training material development and reviews.
• Hiring and candidate selection.

Jul 2013 – Sep 2014 · 1 yr 2 mos · Mumbai Area, India

• Training & Development –
• Leading Training Specialist team to strategically partner with assigned functional groups to understand training needs and requirements that enable defined results.
• Conducting training needs assessments consistent with training organization standards and programs.
• Creating and implementing training project plans for development of new and revised training programs (including resource management and communication plans).
• Providing coaching and developmental opportunities to staff.
• Promoting the use of continuous improvement methodologies as applicable.
• Leading teams to execute internal and cross functional department related projects that may include investigating, analyzing, formulating possible solutions, documenting processes and communicating results.
• Supporting as needed to ensure training requirements are met and training is always in a state of inspection readiness.
• Initiating and establish regular meetings with clients. Actively seek feedback from all levels to keep communications open and timely.
• Hiring and candidate selection.
• Call Center Operations –
• Managing functions & process of call center
• Improving the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.
• Managing and increasing the effectiveness and efficiency of Support Services through improvements to each function as well as coordination and communication between support and business functions.
• Playing a significant role in long-term planning, including an initiative geared toward operational excellence.
• Driving initiatives in the team that contribute to long-term operational excellence.
• Regular meetings with Executive Directors, clients & other governing bodies.
• Supervising and coaching office staff on regular basis.

May 2011 – May 2013 · 2 yrs · Mumbai Area, India

• Association with Suven Consultants for following training programs -
• Communication skills
• Presentation skills
• Interpersonal skills
• Grooming & Etiquette
• Interview skills

May 2011 – May 2013 · 2 yrs · Mumbai Area, India

• Association with Dantotsu Learning solutions for following training programs -
• Communication & Interpersonal skills
• Presentation skills
• Progressive leadership
• Customer service
• Personal Enrichment & Empowerment
• Time Management
• Team Building & Synergy

Oct 2010 – Apr 2011 · 6 mos · Mumbai Area, India

• Associated with Hazel Consulting for following training programs -
• Communication & Interpersonal skills
• Customer Service
• Grooming
• Motivation

Feb 2010 – Mar 2013 · 3 yrs 1 mo · Mumbai Area, India

• Job Summary :
• To manage, organize and execute the capabilities in the firm’s SBU (Strategic Business Unit).
• Update the current talent pool with new additions under aspiring talent category every month
• To specifically groom the existing talent with the firm.
• Take personality development and image enhancement sessions.
• Identify right career options by helping the talent focusing on the right career by rigorous counseling sessions.
• Also, on recommendation of the top management, conducted English speaking tutorials and diction classes for internal employees and external talent.