Sahard Hesamzadeh

Product Manager

Barcelona, Catalonia, Spain8 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in user-centered design and agile methodologies.
Led successful e-commerce platform migrations with significant cost reductions.
Passionate about crafting exceptional user experiences.

Stackforce AI infers this person is a UX/Product Manager with a strong focus on e-commerce and user-centered design.

Contact

Skills

Core Skills

Product StrategyUser-centered DesignData-driven OptimizationE-commerce Optimization

Other Skills

UX researchdesignprototypingA/B testingdata analysisproject managementFigma (Software)Resolución de problemasIdeaciónGestión de productos de softwareInteligencia artificialNegociaciónAdministración del ciclo de vida de productosDocumentaciónIdentificar oportunidades

About

Passionate UX and Product Manager driven by sports, technology, and social impact. I excel at crafting exceptional user experiences and driving business growth. A strategic thinker who thrives on solving complex problems through innovative solutions. I build inclusive teams, foster collaboration, and leverage data to optimize product performance. With a deep understanding of user needs and business objectives, I create impactful products. Beyond work, I enjoy exploring creative outlets like collage and dance. My career goal is to become a data-driven Digital Product Strategist. Extensive experience in e-commerce and marketplace environments, with a strong focus on user-centered design and agile methodologies. Collaborated with clients across diverse industries in the US, Canada, Spain, and Ecuador. #UXDesign #ProductManagement #UserResearch #UI #UX #ProductOwner #Ecommerce #Marketplace #Agile #DesignThinking

Experience

Thoughtworks

4 roles

Experience Designer Lead Consultant

Mar 2025 – Present · 1 yr

Experience Designer Senior Consultant

Promoted

Dec 2021 – Nov 2025 · 3 yrs 11 mos

UX Designer
Job search: Improved job search experience through user research and A/B testing. Increased CV completion rates by 34%.
E-commerce: Led platform migration, optimizing processes and reducing costs by 50%. Drove conversion rate increases through data-driven optimization and A/B testing.
User-centered design: Expert in user research, prototyping, and usability testing.
Collaboration: Successfully worked with cross-functional teams to deliver impactful products.
Skills: UX research, design, prototyping, A/B testing, data analysis, project management.
Product Manager
Optimized e-commerce platforms: Led successful platform migrations, improved conversion rates, and reduced costs through data-driven decision making and process optimization.
Fostered innovation: Cultivated a culture of experimentation and data-driven decision-making, resulting in significant performance improvements.
Delivered high-impact projects: Successfully managed complex projects, collaborating with cross-functional teams to achieve business objectives.
Core Competencies:
Skills: Product strategy and roadmap development, Data analysis and optimisation, Project management, Stakeholder management, Backlog, User stories, Delivery
Agile methodologies and team leadership

UX researchdesignprototypingA/B testingdata analysisproject management+2

Experience Designer Consultant | Product Manager

Dec 2019 – Dec 2021 · 2 yrs

Experience Designer Consultant Graduate

Aug 2019 – Nov 2019 · 3 mos

Kudert

2 roles

Product Owner

Promoted

Mar 2019 – Aug 2019 · 5 mos

Product management under the strategic guidelines of the company through prioritization and the impact that it will have with the customer and users.
User stories
Roadmap of the delivery of features
Created and positioned the buyer personas at the company.
Usability testing of new features.
Stakeholders management

Customer Experience

Sep 2018 – Aug 2019 · 11 mos

Diagnosis of the consumer buying process to identify pain points and key activities with a focus on the post purchase phase.
Satisfaction surveys.
Automation of processes on the Support/Renewal Department and also at the Certification Department.

Cuestionarix

Líder de Servicio al Cliente

Jul 2017 – Jul 2018 · 1 yr · Ecuador

Established an automated omnichannel service in order to streamline and improve the customer service at the company, being customer service one of the main differentiators from the competition. (Support, Chat and Help Center).
Creation of a service model analyzing all the stages of the consumer buying process in order to alleviate the pain points that the customer has and improve the trust in the e-commerce channel.
Support for B2C and B2B
User interviews
User testings of the new website.
Digital marketing campaigns through WhatsApp and SQL.
Creation of manuals, processes and policies of the Service and Support Department.
Implementation of changes and improvements in the platform identified in contact with the customer.