Gaurav Sharma ā Operations Associate
With over 14 years of expertise in Finance & Accounting (F&A) operations in the BPO industry and Shared Services, I specialize in Employee Reimbursement and Allowance (ERA) that consists of T&E (Travel & Expenses) processes, delivering accuracy, efficiency, and client satisfaction. My career journey has been driven by a passion for streamlining workflows, defining processes, and building operational excellence that adapts to dynamic business needs. I have consistently contributed to process optimization, compliance enhancement, and service delivery improvements, helping organizations achieve critical business goals. Beyond processes, I believe in the power of people and collaboration. By fostering team development and nurturing a culture of accountability, I ensure seamless client service while strengthening long-term partnerships. š¹ Key Strengths: ā Process Definition & Optimization ā Employee Reimbursement & Allowance (ERA) Expertise ā Client Servicing & Relationship Management ā Operational Efficiency & Compliance ā Team Development & Leadership I thrive in fast-paced, evolving environments where efficiency and client satisfaction are at the core. Always open to networking, sharing knowledge, and exploring opportunities that create business impact.
Stackforce AI infers this person is a Finance & Accounting professional with expertise in BPO and Shared Services.
Location: Pinjore, India
Experience: 14 yrs 5 mos
Skills
- Team Development
- Operational Efficiency
- Client Servicing
- Process Definition
Career Highlights
- Over 14 years in Finance & Accounting operations
- Expertise in Employee Reimbursement and Allowance processes
- Strong focus on operational excellence and client satisfaction
Work Experience
Tech Mahindra
Team Lead (5 yrs)
Business Associate (4 yrs 9 mos)
Infosys BPM
Senior Process Executive (3 yrs 1 mo)
Process Executive (1 yr 7 mos)
Education
Bachelor of Commerce - BCom at Government Bikram College of Commerce, Patiala
12th Class at NTC school Rajpura