Sep 2011 – Sep 2022 · 11 yrs · HCMC

• Achievement: MVP of the year 2012, 2015, 2018
• Recruited top talent and reduced time-to-hire with optimized pipelines.
• Enhanced employer branding via impactful campaigns.
• Streamlined onboarding for better transitions.
• Boosted engagement and reduced turnover with retention programs.
• Upskilled employees and mentored HR teams.
• Strategic Planning
• Developed and implemented workforce strategies aligned with business goals.
• Anticipated future hiring needs based on organizational growth and market trends.
• Set measurable KPIs for recruitment and talent management initiatives.
• Leadership and Hiring Demands
• Led and mentored a high-performing TA team, providing guidance and support for both recruitment and hiring processes.
• Collaborated closely with hiring managers and managed current and future hiring demands.
• Developed and implemented recruitment strategies to address evolving hiring needs.
• End-to-End Recruitment
• Oversaw end-to-end recruitment processes to attract top IT professionals.
• Enhanced employer branding to attract top talent and built a preferred workplace.
• Ensured a seamless candidate experience throughout the hiring process.
• Stayed up-to-date with industry trends and best practices to improve the talent acquisition process.
• Talent Management
• Developed retention and development program.
• Implemented succession planning and career growth initiative.
• Monitored performance and engagement to meet objective.
• Fostered a positive work environment with engagement effort.
• Optimized the employee lifecycle from onboarding to offboarding.
• Data Analysis
• Tracked and analyzed recruitment metrics to enhance efficiency.
• Used data insights to anticipate workforce needs and address gap.
• Identified trends and developed retention strategy using analytic.
• Provided actionable recruitment report for strategic plan.
• Refined recruitment process based on performance data.
• Aligned recruitment strategy with market and internal hiring trend.

Jan 2010 – Aug 2011 · 1 yr 7 mos

• Consulted with clients and candidates to deliver exceptional service and met their needs.
• Supported candidates with online applications, ensuring a smooth process.
• Formatted candidates' CVs according to Navigos standards.
• Drafted contracts for clients based on consultant information and entered them into the CRM
• system.
• Ensured effective communication and implementation of company policies and
• procedures.
• Processed payment requests for team activities and updated billing status for consultants.
• Managed accounts receivable (AR) and accounts payable (AP) processing.
• Tracked and calculated quarterly bonuses for team members.

Jan 2008 – Dec 2009 · 1 yr 11 mos

• Supported procurement activities within the designated region or geography.
• Interfaced with suppliers to address operational issues and IBM's strategic supply concerns.
• Coordinated and processed resolutions for blocked invoices by engaging with Requestors,
• Buyers, Sourcing teams, and Accounts Payable.
• Conducted CRA3 Control Risk Assessments to ensure compliance.
• Managed and enhanced databases for effective procurement operations.
• Updated, reported and maintained client relationships to ensure satisfaction and engagement.
• Ensured compliance with IBM's business conduct guidelines and procurement policies.
• Assumed additional responsibilities as needed.