Asad Malik

Co-Founder

Delhi, India11 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in delivering exceptional after-sales service.
  • Passionate about building strong teams and streamlining operations.
  • Specializes in high-quality spare parts for home appliances.
Stackforce AI infers this person is a leader in the home appliances service industry with a focus on customer satisfaction.

Contact

Skills

Other Skills

Customer Relationship Management (CRM)Customer SatisfactionService Quality

About

As the Director of Smartech, I drive our vision of delivering exceptional after-sales service and providing genuine spare parts for a wide range of home appliances (HA)—including HVAC systems, LEDs, refrigerators, and air conditioners. With expertise in installation, maintenance, repairs, and parts supply, we partner with leading brands to ensure customers receive reliable solutions that inspire trust and loyalty. I’m passionate about building strong teams, streamlining operations, and creating service experiences that set new standards in the home appliances service industry. "I am a dedicated spare parts dealer specializing in electronic and consumable goods. With experience in supplying reliable, high-quality spare parts, I support service centers, retailers, and end-users in maintaining and repairing electronic devices and appliances. My product range includes: ✅ Consumer Electronics Parts – LED TV panels, remote controls, speaker drivers, adapters ✅ Home Appliance Parts – AC PCBs, washing machine boards, refrigerator compressors, motors ✅ Mobile & Computer Accessories – batteries, screens, chargers, keyboards, hard drives ✅ General Consumables – cables, connectors, fuses, SMPS, sensors, and other electronic essentials I aim to deliver quality parts, timely service, and cost-effective solutions that help customers extend the life of their products and run their operations smoothly.

Experience

Recreation services

Co-Founder

Oct 2022Present · 3 yrs 6 mos · Delhi, India

  • "From Breakdown to Brand New – We’ve Got You Covered"...
  • We are dedicated to giving home appliances and electronic goods a new life through expert servicing and care. From repairs to restoration, our team focuses on delivering reliable, high-quality solutions that meet and exceed customer expectations. With customer satisfaction as our top priority, we combine technical expertise, efficient processes, and a customer-first approach to create service experiences that build trust and long-term relationships.

Smartech yuva services pvt ltd

Managing Director

Apr 2017Present · 9 yrs · Delhi, India

  • As the Director of Smartech, I lead a dedicated team in delivering top-quality post-sale service for electronic goods. With a strong focus on customer satisfaction, operational efficiency, and service excellence, I work to ensure that our clients receive seamless, reliable, and timely support.
  • Our company specializes in the service industry for electronics, combining technical expertise with a customer-first approach. I am passionate about building systems that enhance service quality, strengthen client relationships, and drive long-term growth.

Global impex

Quality Control Specialist

Apr 2016Feb 2017 · 10 mos

B2x care solutions

Service Manager

Apr 2014Jan 2016 · 1 yr 9 mos · Delhi, India

  • Worked as a Service Manager, responsible for ensuring customer satisfaction, maintaining TAT and managing all core responsibilities associated with the role.

Education

Indira Gandhi National Open University

Master of commerce (M.COM)

Faculty of Management Studies - University of Delhi

Master of Business Administration - MBA

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