Apr 2017 – Nov 2019 · 2 yrs 7 mos

Nov 2015 – Feb 2017 · 1 yr 3 mos

• Staff One HR is an HR outsourcing company providing PEO, ASO and recruiting services. Based in Dallas with clients in 44 states, Staff One HR earned a spot on the 2015 and 2016 Inc. 5000, and has been in business since 1988. With an ESAC accredited PEO service offering, we provide HR consulting and compliance, employee benefits, workers’ compensation/safety, and payroll/tax administration for our clients. As a result of our services, Staff One HR’s clients typically realize: reduction in employee turnover; elimination of employer liability; and achievement of key business milestones (e.g. Best Places to Work). Our clients gain the ability to reinvest their time and focus on their core business so they can outpace their competition.
• Please contact Amy Hervey if you are interested in learning more about opportunities with Staff One HR.

May 2013 – Feb 2017 · 3 yrs 9 mos

• Responsible for Benefit Administration Team in managing Benefits for 4,500 employees.
• Responsible for creating and implementing New Hire processes to ensure Clients are in Compliance.
• Created electronic termination process to ensure employees were processed and notified within 7 days from date of termination.
• Manage creating Customer relationships with 120 Clients and the Benefit Administration Team.
• Manage 120 Client owned plans, including annual enrollment, terminations, new hires, and qualifying events.
• Responsible for communication with clients regarding plan renewals, plan changes, implementation process and time lines.
• Responsible for day to day administration of Flexible Spending Account and Limited Flexible Spending.
• Created and implemented process for State Exchange notice on behalf of each of our Clients to existing employees and hew hires going forward.
• Responsible for Multi- Employer 401K plan which includes, New Client implementation, New Hire process, mid-year testing, as well as handling 403a/b notifications.

Nov 1999 – May 2013 · 13 yrs 6 mos · Las Colinas

• Oversee Operations on a National level for 18,000 eligible employees.
• Handle day to day COBRA Administration.
• Manage Customer Relations through regular status meetings and visits to client locations.
• Manage 400 Client owned plans, including annual enrollment, terminations, new hires, and qualifying events.
• Negotiate and implement our Master Group policies annually.
• Responsible for communication with clients regarding plan renewals, plan changes, implementation process and time lines.
• Responsible for day to day administration of Flexible Spending Account and Limited Flexible Spending.
• Increased participation by 26% in 2011 during on Master policies renewal
• Implemented and communicated the new ARRA subsidy to all clients and affected COBRA participants.
• Manage team of 8 benefits specialists and 2 benefit accountants
• Created and implemented processes for our regional offices which helped to improve not only benefits processing but streamlined the companies General Ledger for accounting.
• Partnered successfully with operations to create and implement a business process which resulted in the day to day administrative process being brought back to the US from India.
• Trained, coached and mentored staff to ensure smooth adoption of new program.

Jan 1997 – Oct 1999 · 2 yrs 9 mos