Jul 2025 – Present · 9 mos · Chennai, Tamil Nadu, India · Hybrid

Jan 2020 – Present · 6 yrs 3 mos · Bengaluru, Karnataka, India · On-site

• On a mission to become India's #1 e-commerce service provider.
• Amazon Global Selling Certified | Serving 6 countries — India, USA, UK, UAE, Canada, Australia
• Built Seller Rocket from the ground up to become one of South India's most trusted marketplace growth agencies — helping SMEs and brands launch, scale, and sustain their growth across Amazon, Flipkart, Myntra, Meesho, Ajio, and more.
• Our leadership team brings 15+ years of combined insider experience from Amazon, Flipkart, and Myntra. That means our clients don't just get execution — they get strategy built by people who know how these platforms work from the inside.
• As an Amazon Global Selling Certified agency, we help Indian brands break into international markets — currently serving clients across 6 countries: India, USA, UK, UAE, Canada, and Australia.
• What we do:
• We handle the full e-commerce growth stack — account setup, marketplace onboarding, pricing strategy, competitor analysis, performance marketing, quick commerce (Blinkit, Swiggy Instamart), global selling (Amazon.com, Etsy, and international marketplaces), and end-to-end supply chain and warehouse management.
• By the numbers:
• ₹15 Cr+ revenue driven/month
• 5,000+ brands managed
• 50,000+ campaigns delivered
• 150+ websites launched from scratch
• 150+ concept-to-launch projects completed
• 75+ brands scaled from 0 to ₹1 Cr/month
• Active in 6 countries — India, USA, UK, UAE, Canada, Australia
• Expertise:
• Marketplace Growth · Pricing Strategy · Competitor Analysis · Revenue Optimisation · Quick Commerce · Global Selling · E-commerce Supply Chain · D2C Brand Building · Amazon Global Selling · Cross-border E-commerce

May 2018 – Dec 2020 · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• Led e-commerce operations for TCL Television across India's major online marketplaces, driving sales growth, managing cross-functional teams, and building the brand's digital retail presence in a highly competitive consumer electronics category.
• Key responsibilities:
• Managed end-to-end marketplace operations across Amazon, Flipkart, and other platforms — listings, pricing, promotions, and account health.
• Owned revenue targets for the e-commerce channel, developing strategies to drive consistent month-on-month sales growth.
• Led and mentored a team of [X] executives, overseeing daily operations, performance reviews, and capability building.
• Planned and executed brand and marketing campaigns including festive sales, deals events, and sponsored ad strategies.
• Coordinated with vendors and supply chain teams to ensure stock availability, timely dispatch, and low cancellation/return rates.
• Collaborated with product, logistics, and finance teams for seamless e-commerce execution at scale.
• Achievements:
• Grew e-commerce revenue by 300% within 11 months of taking charge of the channel.
• Successfully launched 35+ new SKUs on marketplaces, achieving Best Seller within the first month.
• Managed a monthly GMV of ₹65 Cr across all marketplace channels.
• Built and scaled the e-commerce team from 30 to 75+ members to support business growth.

Feb 2016 – Feb 2018 · 2 yrs · Bengaluru, Karnataka, India · On-site

• E-commerce Head | Classic Polo
• Led end-to-end e-commerce operations for Classic Polo across 10+ online marketplaces — including Amazon, Flipkart, Myntra, and the brand's own website — managing a team of 10 and driving growth across the brand's full portfolio including child brands CP Bro and Swiss Club.
• Key responsibilities:
• Managed marketplace operations across 10+ platforms covering listings, pricing, promotions, and account health.
• Led a team of 10, overseeing daily operations, marketing execution, and performance across all online channels.
• Drove business growth by developing commercial strategies, identifying new opportunities, and building strategic alliances.
• Handled end-to-end operations for both child brands — CP Bro and Swiss Club — including inventory, pricing, and marketplace management.
• Planned and launched Swiss Club as an exclusive online brand under the Classic Polo banner, managing the full concept-to-launch lifecycle.
• Managed inventory planning and optimisation for menswear categories across 10+ marketplaces, balancing demand and supply volatility.
• Handled account reconciliation across Amazon, Flipkart, Paytm, and other platforms.
• Analysed sales data to identify trends and opportunities, translating insights into actionable business strategy.
• Managed pricing and discounting strategies for promotions, festive campaigns, and competitive positioning.
• Collaborated with product development and strategic alliance teams on cross-functional projects and launches.
• Notable achievements:
• Grew social media following from 70K to 3L+ (4x growth) through targeted content and engagement strategies.
• Increased website traffic from social media by 32% through focused digital marketing campaigns.
• Drove 50% growth in total social media shares through high-engagement content and promotion tactics.
• Successfully launched Swiss Club as a new child brand exclusively on online platforms.

Feb 2015 – Feb 2016 · 1 yr · Bengaluru, Karnataka, India

• Managed end-to-end e-commerce operations for SME clients across multiple online marketplaces — overseeing catalog management, listing optimisation, seller communication, team operations, and performance marketing. Played a key role in helping sellers grow their online business through strategic guidance, structured processes, and data-driven decision-making.
• Key responsibilities:
• Managed daily e-commerce operations for SME clients across multiple marketplaces, ensuring smooth execution and consistent performance.
• Developed and implemented e-commerce business plans and sales strategies to drive online revenue growth for seller accounts.
• Built and maintained strong client relationships by setting clear expectations, ensuring reliable delivery, and communicating proactively.
• Led and managed a team of content and online operations associates — assigning tasks, monitoring output, and driving team productivity.
• Maintained catalog health through regular audits, root cause analysis of listing issues, and closed-loop resolution with sellers and internal teams.
• Coordinated closely with sellers to ensure all products were accurately and compliantly reflected across marketplace platforms.
• Monitored daily operational TAT using Heat Map analysis to identify bottlenecks and maintain SLA adherence.
• Notable achievements:
• 1,000%+ average ROI — implemented Flipkart Product Advertising campaigns for 100+ sellers with consistently strong returns across categories.
• 1500+ seller accounts managed — oversaw the full operations lifecycle from onboarding to ongoing growth for a large SME client base.
• Improved catalog health across accounts through structured audit processes, reducing listing errors and increasing marketplace visibility.
• Introduced Heat Map-based TAT monitoring to streamline daily operations and accelerate issue resolution across the team.

Jan 2014 – Jan 2015 · 1 yr · Bangalore

• Managed the Electronics category at one of India's largest e-commerce platforms — owning P&L inputs, vendor relationships, inventory planning, and product launches. Worked cross-functionally across buying, operations, finance, and supply chain to drive category growth, improve catalog quality, and accelerate sales velocity across the portfolio.
• Key responsibilities:
• Prepared working capital and COGS reports for the Electronics category using multiple analytical tools — providing insights to support financial planning and category strategy.
• Collaborated with cross-functional teams across payments, liquidation, and sales events to resolve issues and ensure seamless category operations.
• Planned and executed new product launches end-to-end, working with the IPC team on inventory stocking, reordering, and demand forecasting.
• Negotiated with 500+ vendors on product selections, credit periods, and margins for priority orders — building supplier relationships that delivered commercial value.
• Introduced strategic and tactical initiatives to liquidate non-moving stock and amplify traffic and conversion during sales events.
• Managed supplier operations using dedicated tools, engaging closely with a large vendor base for streamlined, compliant execution.
• Onboarded new products from multiple vendor sources — tracking each SKU through the full lifecycle until live, ensuring regulatory compliance and documentation.
• Identified systemic process gaps, designed structural solutions, and validated new workflows for scalable category operations.
• Notable achievements:
• 500+ vendors managed — built a large, high-performing supplier network with streamlined operations and communication.
• End-to-end product lifecycle ownership — from vendor negotiation through compliance, documentation, and platform go-live.
• Designed and implemented new process frameworks to address systemic gaps, improving operational efficiency across the category.

Oct 2011 – Dec 2013 · 2 yrs 2 mos · Chennai, Tamil Nadu, India

• Worked as a Business Analyst at a creative and technology solutions firm, managing client relationships and driving business growth across web design, software, e-commerce, and corporate verticals. Bridged the gap between clients and delivery teams — translating business requirements into actionable project briefs while identifying and developing new commercial opportunities.
• Client verticals: Web & Graphic Design · Software / IT Products · E-commerce · Corporate / Enterprise
• Key responsibilities:
• Conducted business analysis, gap analysis, and requirement gathering — translating client needs into clear specifications for development and testing teams.
• Prepared and delivered requirement overview presentations to development and QA teams, ensuring alignment before project execution.
• Managed end-to-end client relationships across web design, graphic design, software, e-commerce, and corporate accounts.
• Developed and evaluated sales strategies — assessing service viability, market acceptability, and defining value propositions to support business development.
• Identified and explored new business opportunities through proactive market research, prospecting, and deal discovery.
• Coordinated with clients to define and manage project deliverables for outsourced functions, ensuring timely and quality execution.
• Managed CRM for a portfolio of corporate clients, maintaining account records and identifying upsell and growth opportunities.
• Conducted account mining to surface new business opportunities within existing client relationships.
• Notable achievements:
• Multi-vertical client portfolio — managed diverse accounts across web design, software, e-commerce, and enterprise, building broad cross-industry expertise.
• Requirement-to-delivery bridge — translated complex client requirements into structured briefs that enabled teams to execute with minimal rework.