Jan 2025 – Present · 1 yr 3 mos · Singapore

• In my role I would help WWF work across the region by providing Strategic Insights and also enable the chapter with my global network. I am also excited to determine the role that tech can play to progress our mission. Tech and AI can revolutionise WWF’s mission by enabling real-time biodiversity monitoring, combating illegal wildlife trade, optimising conservation efforts, and addressing climate change through tools like AI-driven data analysis, drones, and predictive models. WWF can amplify its impact, improve resource allocation, and engage the public in creating a sustainable future.

Feb 2024 – Present · 2 yrs 2 mos · Singapore · Hybrid

• Honoured to be a member of Ministry of Trade and Industry's Future Economic Advisory Panel (FEAP), chaired by Deputy Prime Minister Heng Swee Keat. Together, we are committed to driving Singapore’s economic growth and transformation by identifying competitive growth areas and providing the government with insights on industry trends and emerging opportunities.

Feb 2020 – Jun 2025 · 5 yrs 4 mos · Singapore

Sep 2016 – Feb 2020 · 3 yrs 5 mos

• Leads the global Sales and Client Relationships teams at Genpact.
• Has overall responsibility for the company’s revenue growth across all industry verticals, products, service lines and geographies.
• Owns overall Brand, Communication and Marketing.
• Owns partnerships and aliiances with strategic service providers to deliver and enhance client value propositions

Oct 2013 – Aug 2016 · 2 yrs 10 mos

• Leads the global Sales and Client Relationships teams at Genpact.
• Has overall responsibility for the company’s revenue growth across all industry verticals, products, service lines and geographies.
• Focused on further strengthening the sales strategy in line with client needs and expectations, working closely with business leaders and the sales team to build the sales pipeline, expanding the sales team by attracting the right caliber of talent, and driving sales force effectiveness for both existing and new accounts.

Jan 2009 – Sep 2013 · 4 yrs 8 mos

• Leads a pan EU team of commercial and technical experts.
• End to End responsibility for Marketing and Lead Generation for Europe and currently working on a growing pipeline of ~$400 million and a warm pipeline of over $700 million.
• Global delivery responsibility for 3 large accounts with an annual revenue base of over $50 million – two of the three are top 20 accounts of Genpact. Responsible for Growth, Profitability and Client Satisfaction.

Aug 2006 – Dec 2008 · 2 yrs 4 mos

• Served as the profit centre head for Romania and Poland and started-up & operationalised multi-lingual centers for BPO/ITO Services across 3 cities. Responsible for over 65% of all European revenue delivered from on-shore locations.
• $72 MM regional P&L and $23 MM Global P&L responsibility
• The centers delivered services to 12 customers across 15 languages, 4 Product segments and an employee strength of ~1400

Jan 2005 – Aug 2006 · 1 yr 7 mos

• Personally sold and transitioned over 600 FTEs across 10 multi-lingual service delivery platforms. Key individual contributing to GE commercialising the captive operation and an integral part of the ‘Go To Market’ strategy
• Key member of GE European team responsible for reducing $300 MM SGA expenses over 3 years
• Built Genpact brand in Europe and closed deals of over $200 MM in Total Contract Value
• Lead the low cost country strategy – covering work transfer to both India and European operations - involving assessment of new sites, new countries and new suppliers – to provide diverse and cost effective solutions to customers

Feb 2002 – Dec 2004 · 2 yrs 10 mos

Jan 2000 – Jan 2002 · 2 yrs

• Set-up and ran the Reinsurance delivery for GE : 400 FTEs and 3 product lines
• Identified opportunities for work transfer - ensure Legal and compliance issues are identified and addressed before and after work transfer
• Lead sales across different business lines to CXOs in the business units
• Was responsible for Quality and Productivity for Customers’ processes, ensuring SLA’s are met and comply with all regulatory requirements
• Identified & executed on Business Continuity Planning requirements for all Global sites

Jan 1998 – Dec 1999 · 1 yr 11 mos

• Part of the launch team that set-up and launched the Bank Card of a JV between GE Capital and the largest Bank in India, State Bank of India.
• Ran the Backoffice Operations

Apr 1997 – Dec 1997 · 8 mos

• • Set up support for GECIS (now Genpact) and worked on getting the business off the ground

Oct 1991 – Mar 1997 · 5 yrs 5 mos

• Develop and execute Material Sourcing Strategy and rationalize on resources for Supply Chain Management
• Development of manufacturing operating plan including transfer pricing, pricing audit and control