Shashank Chaturvedi — CEO
My career spans over 25 years of which I have spent 20 years in BPO and five years in the core telecom industry. I have had a rewarding career with all the companies I have worked with. My organizational experience in reverse chronological order is as follows: - September 2019 onwards - BPO Convergence Pvt. Ltd. - Sept 2016 - Aug 2019 - Magus Customer Dialog Pvt. Ltd. - August 2013 - September 2016 - Kochar Infotech - Site Head @ Vadodara - July 2010 - Aug 2013 - Aegis - Sr. Manager - May 2003 - July 2010 > With Vertex Group India, Gurgaon AM-Quality << Team Manager-OPS << Sr. Associate << Associate - Oct 1997 - Dec 2002 > With Koshika Telecom, Kanpur Telecare Incharge << Activations Cell Incharge << Billing Operator Specialties: - In depth knowledge of Operations and Transactional quality - Expertise on Microsoft office tools - Knowledge of six sigma and Minitab Tool
Stackforce AI infers this person is a seasoned leader in BPO and telecommunications with extensive operational expertise.
Location: Delhi, India
Experience: 26 yrs 10 mos
Career Highlights
- Over 25 years of diverse industry experience
- Expert in BPO and telecommunications operations
- Strong leadership in managing large-scale operations
Work Experience
BPO Convergence Pvt. Ltd.
Executive Vice President of Operations (3 yrs 5 mos)
Senior Vice President - Key Accounts (6 yrs 6 mos)
Senior Vice President - Key Accounts (3 yrs 2 mos)
Magus Customer Dialog
Chief Delivery Officer (2 yrs 4 mos)
KocharTech
DGM (3 yrs)
Aegis Ltd.
Senior Manager (3 yrs 4 mos)
Vertex India
Assistant Manager (6 yrs 10 mos)
Koshika Telecom
Telecare Incharge (5 yrs)
Education
B.Sc at P.P.N. College
at Nirmala Convent Jhansi
