S

Shivalatha Sivasundaram

Chief Operating Officer

Colombo, Western Province, Sri Lanka18 yrs 10 mos experience
Highly Stable

Key Highlights

  • 20 years of experience in financial institutions
  • Expert in corporate training and workforce productivity
  • Trilingual trainer with a focus on inclusive learning
Stackforce AI infers this person is a seasoned professional in Fintech and Corporate Training sectors.

Contact

Skills

Core Skills

Business StrategyCorporate CommunicationsProject ManagementBusiness DevelopmentMarketing ManagementCredit Risk Management

Other Skills

Analytical SkillsCommunicationManagement ConsultingCommercial BankingSales and MarketingOnline AdvertisingEmployee EngagementBrand ManagementPublic RelationsDigital MarketingEmail MarketingOnline MarketingMedia RelationsCustomer SatisfactionBusiness Analytics

About

As an accomplished professional with closer to 20 years of experience in local and international financial institutions, I bring deep expertise in banking, marketing, corporate banking, and risk management into every engagement. As Chief Executive Officer and Director of The Training Lab Pvt Ltd and a trilingual corporate trainer, I specialize in high-impact soft skills programs that elevate workforce productivity and professional effectiveness. I am passionate about igniting growth and inspiring excellence through practical, results-driven learning experiences that strengthen leadership, communication, team effectiveness, and presentation impact - driving measurable organizational success. Guided by a hands-on coaching philosophy, I focus on unlocking individual potential while aligning performance with business objectives. My programs are inclusive and adaptable - delivered across three languages, beyond geographic boundaries, and thoughtfully designed to support diverse workforce segments, including certain differently-abled individuals. Through The Training Lab, I remain committed to empowering people, elevating performance standards, and enabling sustainable organizational growth.

Experience

Neominds global

Chief Operating Officer

Jan 2025Present · 1 yr 3 mos · Hybrid

  • Chief Operating Officer | Business Accelerator

The training lab pvt ltd

Founder & Chief Executive Officer

Jan 2024Present · 2 yrs 3 mos · Colombo, Western Province, Sri Lanka · Hybrid

  • As the Founder and CEO of The Training Lab Pvt Ltd., my focus is on curating tailored Corporate Training Solutions. Our company is dedicated to delivering expert-led training facilitated by subject specialists with extensive hands-on experience in the corporate sphere.
  • At Training Lab, our vision is centered around elevating skill sets and knowledge that directly impact on-the-job productivity. We're committed to providing professionals with the tools and insights necessary to thrive in today's dynamic corporate landscape.
Analytical SkillsCommunicationBusiness Strategy

The business lab pvt ltd

Founder & Chief Executive Officer

Jan 2024Present · 2 yrs 3 mos · Sri Lanka · Hybrid

  • Designed to propel enterprises to new heights, The Business Lab Pvt. Ltd. is a dynamic and multifaceted business powerhouse. We offer a comprehensive suite of services tailored to meet diverse business needs, including strategic business consulting, accelerator programs that fuel growth, incubator services for nurturing startups, and expert marketing and branding solutions. Our holistic approach ensures that clients receive end-to-end support, enabling them to thrive in today’s competitive landscape. Whether you’re a budding entrepreneur or an established company looking for that extra edge, The Business Lab Pvt Ltd is your trusted partner for innovation, growth, and success.
Business StrategyManagement ConsultingCommercial BankingProject ManagementSales and Marketing

National development bank plc (ndb)

3 roles

Manager - Corporate Communications & Employer Branding

Mar 2022Jan 2024 · 1 yr 10 mos

Online AdvertisingEmployee EngagementBrand ManagementPublic RelationsDigital MarketingEmail Marketing+15

Core Member - Core Banking Upgrade Project - NDB Bank PLC

Nov 2019Oct 2023 · 3 yrs 11 mos

  • Core Member of the Core Banking Project (Temenos - Core Banking System Upgrade) representing Wholesale (Corporate) Banking Division.
Internal AuditsCustomer Relationship Management (CRM)Business AnalyticsAnalytical SkillsProject Management

Senior Relationship Manager - Wholesale Banking

Oct 2014Mar 2022 · 7 yrs 5 mos

Sales ManagementSalesPortfolio ManagementNew Business DevelopmentCustomer Service ManagementInternal Audits+11

Institute of bankers of sri lanka - ibsl

Lecturer - Business Communication

Oct 2019Present · 6 yrs 6 mos

Icici bank ltd

2 roles

Marketing Manager (Acting)

May 2012Apr 2013 · 11 mos

Online AdvertisingBrand ManagementPublic RelationsCustomer Service ManagementDigital MarketingEmail Marketing+9

Relationship Manager - Retail, SME & Mid Corporate Banking

Nov 2011Oct 2014 · 2 yrs 11 mos

Sales ManagementSalesPortfolio ManagementNew Business DevelopmentCustomer Service ManagementInternal Audits+10

Nations trust bank plc

Asst. Manager Credit

Mar 2005Nov 2011 · 6 yrs 8 mos

  • Covered several business segments including Wholesale Banking, Credit Risk, Branch Network,Credit Admin, Customer Relationship Management and American Express Cards.
Sales ManagementSalesPortfolio ManagementNew Business DevelopmentCustomer Service ManagementInternal Audits+12

Education

City University Malaysia

Doctor of Business Administration

Jan 2026Jan 2029

Asia Pacific Institute of Digital Marketing (APIDM)

Professional Diploma — Digital Marketing

Sep 2022Apr 2023

University of Wales

Master of Business Administration (MBA)

Jan 2009Jan 2011

Institute of Bankers in Sri Lanka

Diploma in Credit Management

Jan 2009Jan 2010

Sri Lanka Institute of Marketing (SLIM)

Post Graduate Diploma in Marketing — Marketing

Jan 2005Jan 2007

Good Shephered Convent

Institute of Bankers in Sri Lanka

Certificate in Banking & Finance

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