Arjun Basu — CTO

Product engineering leader with 20+ years building and scaling digital commerce and enterprise SaaS platforms (Rakuten, ex‑VMware). I specialize in taking complex, high-stakes systems - legacy stacks, fragmented data, and slow delivery, and turning them into secure, reliable, cloud-scale products that ship faster and operate with discipline. I’ve led teams through platform modernization (app + infra + data), strengthened engineering fundamentals (architecture, SRE/observability, CI/CD), and partnered closely with Product, Security, and GTM to deliver measurable business outcomes. At Rakuten, I lead Product Engineering for a portfolio of ecosystem platforms that power dozens of businesses, and tens of millions of customers worldwide. At VMware, I helped drive SaaS commerce and subscription delivery programs and was selected for cross-functional leadership groups to execute critical company-wide results. I’m particularly focused on Enterprise AI that’s worth deploying: ROI-linked use cases, security and privacy by design, and governance that enables adoption with transparency and trust. I build and mentor high-performing global teams, develop strong leaders, and operate effectively in large matrix organizations and change environments. What I’m known for: 𝗠𝗼𝗱𝗲𝗿𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗮𝘁 𝘀𝗰𝗮𝗹𝗲: Decomposing application/data/infra monoliths, reducing operational burden, and enabling faster product iteration 𝗖𝗹𝗼𝘂𝗱 & 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Building cloud-native and hybrid architectures, establishing internal platforms, and standardizing CI/CD, observability, and reliability practices across portfolios. 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗜 𝘄𝗶𝘁𝗵 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲: Ddelivering AI capabilities tied to business KPIs, with clear controls for security, privacy, transparency, and model risk 𝗧𝗮𝗹𝗲𝗻𝘁 𝗮𝗻𝗱 𝗼𝗿𝗴 𝘀𝗰𝗮𝗹𝗲: Building high-performing global teams (100+ engineers across 4 regions, strengthening leaders, and operating effectively in large matrix environments through change. 𝗙𝗼𝗰𝘂𝘀 𝗮𝗿𝗲𝗮𝘀: E-commerce, B2B SaaS, SaaS commerce & subscriptions, platform modernization, resilient multi-cloud architectures, enterprise AI.

Stackforce AI infers this person is a SaaS and E-commerce expert with a strong focus on cloud-native architectures.

Location: Bengaluru, Karnataka, India

Experience: 26 yrs 5 mos