Alyssa Canyas

Operations Associate

Asheville, North Carolina, United States10 yrs 5 mos experience

Highly Stable

Key Highlights

Proven track record in managing high-revenue client implementations.
Strong advocate for client needs and relationship building.
Expert in HR consulting with high client satisfaction scores.

Stackforce AI infers this person is a SaaS Implementation Manager with strong HR consulting expertise.

Contact

Skills

Core Skills

Project ManagementHr ConsultingAccount Management

Other Skills

Client Relationship ManagementOrganizational ConsultingCustomer Relationship Management (CRM)CommunicationPayroll TaxesSalesforce.comCold Calling

About

I’m an energetic, self-aware servant leader passionate about collaboration, proactive problem-solving, and driving meaningful outcomes. Known for embracing challenges with enthusiasm and resilience, I lead with empathy, accountability, and a customer-first mindset. I thrive in dynamic, fast-paced environments, fostering strong partnerships and empowering teams to exceed expectations through strategic execution and thoughtful coaching. My focus is on building high-performing teams, delivering exceptional client experiences, and creating impactful results that align with business objectives.

Experience

Paylocity

6 roles

Manager, Implementation Project Management

Promoted

Aug 2024 – Present · 1 yr 8 mos

Partner Project Manager

Oct 2023 – Aug 2024 · 10 mos

Assisted in developing and defining the Prime Partner role and key objectives for success.
Serves as an internal subject matter expert within the project management team to support broker and clients.
Advocate for broker-referred clients by representing their needs and requirements to internal stakeholders.
Develop and nurture strong, long-term relationships with Paylocity's largest referral sources.
Developed content and presentations for broker onsite meetings.
Served as an escalation point of contact for brokers and sales partners.
Serves as a point of contact for complex projects for current clients.

Implementation Project Manager

Apr 2022 – Oct 2023 · 1 yr 6 mos

Develop project plans and timelines, monitor project deliverables.
Organize resources during the planning, execution, testing, and closing phases of projects.
Communicate project issues and status to key stakeholders and internal partners.
Manage relationships with clients and stakeholders.
Coach and support project team members with best practices to create a positive client experience.
Identify and submit product feature enhancements to development partners.
Participate in prospective client calls to discuss the implementation process.
Host weekly calls and touchpoints with clients regarding project plans and deliverables.

Project Management

Human Resources Consultant

Feb 2019 – Apr 2022 · 3 yrs 2 mos

Consult with client to develop HR implementation project plans, communicate priorities, and meet timelines for a complete HR solution go-live.
Act as expert resource for clients regarding product capabilities and best practices.
Consult with clients on effective configuration options for their contracted solutions.
Leverage partnerships with development resources for early adopters or highly complex client software needs.
Coordinate with multiple partners to ensure a smooth transition of products to Client Services.
Successful implementation of numerous high revenue clients.
Consistent high client satisfaction survey scores.
Realigned to numerous escalated implementations; ended these situations on a positive note.
Compensation Management Subject Matter Expert for HRC teams

HR ConsultingOrganizational Consulting

Executive Account Manager

Oct 2017 – Feb 2019 · 1 yr 4 mos

Successfully managed a book of business consisting of $1.7 million combined revenue.
Developed a strength for relationship building and project managing.
Conducted several successful onsite meetings with large clients.
Account Manager of the quarter Q2 2017

Account ManagementCustomer Relationship Management (CRM)