Nov 2025 – Present · 5 mos · On-site

• It’s always been my dream to grow by working both hard and smart, and this journey has truly strengthened my foundation. With this promotion, I’ve been able to elevate my skills and build stronger habits that now shape my everyday work.
• Here are a few areas I’ve been consistently upscaling:
• Team management
• Time management
• Process enhancements
• Data handling
• Strengthening relationships with insurers
• Coordinating with internal teams
• And most importantly — becoming a better leader

May 2025 – Present · 11 mos · On-site

• Thinking creatively to tackle challenges
• Proactively identifying gaps and connecting teams, insurers, and hospitals
• Managing escalations with care and precision
• Showing up for my team — whether it’s work-related or just being a sounding board
• Constantly refining how we serve our clients, one detail at a time

Jun 2024 – Present · 1 yr 10 mos · On-site

• As a Cashless Specialist, I specialize in ensuring a seamless cashless health insurance process for employees during their hospitalization journey. With a focus on accessibility and efficiency, I bridge the gap between employees, insurance providers, and hospitals, facilitating smooth transactions and resolving any issues that may arise.
• My role involves managing both online and offline processes, including direct communication with insurance companies and hospitals, even those outside the network. Whether it's guiding employees through the claim process or resolving queries in real-time, I am dedicated to delivering top-notch support every step of the way.