Jan Hofmann — CEO

For four months, I was Interim CEO of Syntelligence AI, the first venture launched by the Global Telco AI Alliance (SK Telecom, Singtel, Softbank, e&, Deutsche Telekom). I built the company from scratch: founding team, product strategy for AI-powered telephony, organisational infrastructure. In October, I handed over to the permanent CEO and now continue to serve as Deutsche Telekom's representative on Syntelligence's Board of Directors. Preparing the ground for this, I spearheaded Deutsche Telekom's role in shaping the Global Telco AI Alliance, driving content direction and bringing together five telcos across very different markets. My key learning: how to bridge diverse corporate cultures and help them home in on a common goal. Before and after that, I've spent 10+ years at Deutsche Telekom building cutting-edge enterprise AI products from 0→1 and scaling them in different leadership roles -- at present as Head of Deutsche Telekom's AI Competence Center. I drove the integration of these products across the organisation, spanning from (multiple award-winning) customer service dialog automation, marketing next-best action, and customer feedback analysis all the way to agentic internal process automation in network rollout. A recent scope addition was evaluating and rolling out leading vendor AI tools. All this includes navigating the realities of security frameworks, data privacy requirements, works council negotiations, and cultural change. An important part of this journey has been to ensure that the requirements of the EU AI Act are embedded in internal processes in a user-friendly manner. As was shaping the company's first AI portfolio strategy, adopted at CEO level. My sweet spot is to dovetail strategy and execution. I think can at board level and ship products. I define the vision and hire the team. I understand both the promise of AI and the practical complexity of making it work in real organisations. What drives me: Building AI products that people actually want to use -- not just technically impressive, but genuinely valuable. And building and energising the organisations and teams that deliver them.

Stackforce AI infers this person is a SaaS product leader with deep expertise in AI and telecommunications.

Location: Cologne, North Rhine-Westphalia, Germany

Experience: 27 yrs 6 mos