Devansh Ravi

Operations Associate

Mumbai, Maharashtra, India4 yrs 8 mos experience

Key Highlights

  • Proven track record in client success management.
  • Expertise in digital strategy and organizational consulting.
  • Strong leadership in cross-functional team environments.
Stackforce AI infers this person is a Global Health Operations Manager with expertise in client success and digital strategy.

Contact

Skills

Core Skills

Project ManagementClient SuccessBusiness AnalysisTechnical SupportCustomer Service

Other Skills

Internal AuditsDigital StrategyOrganizational ConsultingQuality AssuranceQuality ManagementProduct DevelopmentProblem SolvingData AnalysisCross-functional Team LeadershipCommunicationSetting Strategic DirectionInterpersonal SkillsCritical ThinkingPublic RelationsDigital Marketing

Experience

4 yrs 8 mos
Total Experience
2 yrs 1 mo
Average Tenure
7 mos
Current Experience

Qure.ai

Manager - Global Health (Client Success and Operations)

Oct 2025Present · 7 mos · Mumbai, Maharashtra, India · Hybrid

Internal AuditsDigital StrategyOrganizational ConsultingQuality AssuranceQuality ManagementBusiness Analysis+8

Ey

2 roles

Consultant

Promoted

Oct 2024Nov 2025 · 1 yr 1 mo

Internal AuditsDigital StrategyOrganizational ConsultingQuality AssuranceQuality ManagementBusiness Analysis+7

Associate Consultant

May 2023Sep 2024 · 1 yr 4 mos

  • As a consultant in the financial services sector, I lead client-facing interactions by delivering solutions through an integrative approach that combines comprehensive requirement gathering, strategic business analysis, and effective project management. Helping businesses transform and evolve quickly to seize the opportunities and help mitigate the risks that digital transformation creates to counter upcoming challenges.
  • Key essentials within my role revolve around gauging regular interaction with business stakeholders, additionally evaluating business models, processes and operations to gather, understand and analyze business requirements, and translating business requirements into technical specifications. Collaborating with technical teams to design and deliver solutions ensuring alignment with business strategy.
Cross-functional Team LeadershipProblem SolvingSetting Strategic DirectionInterpersonal SkillsBusiness AnalysisProject Management

Thermo fisher scientific

Quality Assurance Intern

Mar 2022Nov 2022 · 8 mos · Mumbai, Maharashtra, India

  • Review and signoff of validation deliverables.
  • Coordinating with stakeholders for configuration and design specs update and overall Project
  • change management.
  • Change Maintenance post go-live, periodic reviews and ensuring the project stays in a fully
  • validated state from Regulatory and Compliance perspective.
  • Support during validation execution cycles.
  • Drafted a training plan for the SAP PR1 system
Cross-functional Team LeadershipProblem SolvingSetting Strategic DirectionInterpersonal Skills

Cuemath

3 roles

Sales Associate

Jun 2021Aug 2021 · 2 mos

  • 1. Connected with 100+ international clients daily to promote free demo classes for Cuemath.
  • 2. Consistently converted 10 leads per day, exceeding targets.
  • 3. Recognized as "Top Performing Employee of the Month."
  • 4. Assigned a team to handle due to exceptional performance, leading and managing the group to drive results.
Cross-functional Team LeadershipProblem SolvingSetting Strategic DirectionPublic RelationsInterpersonal Skills

Technical Associate

Promoted

Oct 2020Jun 2022 · 1 yr 8 mos

  • Goal: Assisted all stakeholders utilising the Cuemath Leap platform, and resolved technical as well as platform queries at the front & back-end.
  • 1. Solved product-based technical queries, such as login problems or website launch failure, in real-time (night shift).
  • 2. Supported teachers, students, and parents utilising the platform by resolving issues personally.
  • 3. Worked with North American, European & Australian stakeholders to create a feedback loop to improve product offerings and drastically reduce issues faced by them.
  • 4. Drove up user engagement & customer retention by 63% and 78%, respectively in the first quarter.
Cross-functional Team LeadershipProblem SolvingSetting Strategic DirectionInterpersonal SkillsTechnical SupportCommunication+3

Student Mentor

Sep 2020Jun 2022 · 1 yr 9 mos

  • Tutoring international students (USA & U.K.) students from grade 1 to 12 in the field of
  • mathematics Key
  • Significantly increased student enrolment month-over-month and doubled the total student enrolment in under 3 months
Cross-functional Team LeadershipProblem SolvingSetting Strategic DirectionPublic RelationsInterpersonal Skills

Lumax world

Web Application Developer

May 2021Jun 2021 · 1 mo · India

  • Had to develop the company’s web application (front end) and link it to the database using mysql, the languages used while designing the front-end were
  • 1. HTML
  • 2. JavaScript
  • 3. CSS
  • 4. Bootstrap

Evelyn learning systems pvt. ltd.

Data Entry Associate

May 2019Jun 2019 · 1 mo · Noida, Uttar Pradesh, India

  • Had to enter data from various sources into the company computer system for processing and management using Excel and Word.

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

MBA Tech — Computer Science

Jan 2018Jan 2023

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