Oct 2023 – Jul 2024 · 9 mos · Federal Territory of Kuala Lumpur, Malaysia · On-site

• This being my first international experience. In this role, I lead 8-member team for APAC and Europe for Menu and Baskets with end-to-end responsibilities from defining product roadmaps to ensuring seamless product delivery for Quattro Customizer products for Web and App.
• This includes:
• Overseeing product backlog management, performing analysis of metrics, and providing data-driven insights or solutions to increase product’s business value.
• Preparing comprehensive product documentation, gathering requirements, enhancing product usability and satisfaction, and fostering culture of innovation in product development processes.
• Facilitating cross-functional collaboration to seamlessly integrate product features, actively participating in different development stages, and ensuring efficient project execution and impactful launches.

Sep 2022 – Jun 2023 · 9 mos · Chennai, Tamil Nadu, India

• As the product manager for loan origination, I crafted and executed product strategy from concept till execution by providing vision and direction to product team, ensuring clear communication of objectives and goals, and maintaining high energy among team members through motivational initiatives.
• Spearheaded CMOD (Loan Modification) line of business by managing projects across life-cycle (design, testing and release), partnering with stakeholders, and ensuring successful deliveries.
• Ensured compliance with Agile methodologies and delivered project milestones by monitoring key performance metrics and identifying optimization opportunities, facilitating data-driven decision-making, and leading continuous improvement initiatives.
• Provided recommendations to resolve operational problems and delivered product requirement documents with business cases, market feasibility, and validation plans, ensuring alignment with stakeholder expectations.

Sep 2021 – Sep 2022 · 1 yr · Bengaluru, Karnataka, India

• Led team for API development for Merchant Solutions department and built competencies, adhered to PCI and PII compliance, security and verification of response time for validating non-functional requirements.

Aug 2019 – Sep 2021 · 2 yrs 1 mo · Chennai, Tamil Nadu, India

• Assisted Product Director with roadmaps and advised split of teams into two for SCRUM framework for new initiatives and KANBAN framework for enhancements and support requests.

Jan 2019 – Jul 2019 · 6 mos · Bangalore

• Developed an in-house WebPoS platform for client Aramark as Senior Business Analyst.

Nov 2014 – Dec 2018 · 4 yrs 1 mo · Bengaluru, Karnataka, India

• Facilitated data migration projects from Mainframe to Hadoop/Unix for Retail (CPG) product line (Client: IRI) and provided insights to increase their sales potential based on weekly data.

Dec 2010 – Nov 2014 · 3 yrs 11 mos · Greater Chennai Area

• I successfully spearheaded the responsibility of testing all the mainframe procedures for migrating it from oracle 9i to 11g. I played a key role in developing a report for the items to be fetched & not added in the key catting queue of workbench.
• Assisted in developing a program for fetching the difference between the records which will be updated in the MF dataset after the concurrency run. I was In-charge of an application called Data Loading/STUB which holds the responsibilities of Development, Maintenance, and Support.