Oct 2023 – Nov 2025 · 2 yrs 1 mo · Sandy Springs, Georgia, United States · On-site

• Delivered rapid solution deployment: Assessed, developed, and launched a workflow automation app in two weeks, standardizing design requests and fulfillment across all sales, customer service and designers.
• Designed & led implementation of GPS trailer tracking solution and RFID/QR code technologies, enabling real-time inventory visibility and improving supply chain reliability.
• Designed and validated the first agentic AI solution in the company that aimed reducing quote turnaround from 2.5 days to under 15 minutes, significantly enhancing customer responsiveness.
• Established and managed an AI and automation project portfolio of projects targeting onboarding, quoting, and credit approval, streamlining customer service and boosting productivity.
• Championed adoption of the Customer Digital Portal, driving faster customer self-service and operational efficiency.
• Directed margin enhancement programs across Atlanta and Florida, delivering $7M+ YTD impact vs goal $4.5M of through cross-functional transformation.
• Executed operational assessments for key customers (Bobo’s Snack Foods, Procter & Gamble, Orafol), strengthening relationships and driving process improvement.

Oct 2017 – Oct 2023 · 6 yrs · Norcross, GA · On-site

• Led and coached enterprise-wide transformation projects, delivering $25MM+ in hard savings across procurement, order-to-cash, master data, and IT initiatives.
• Drove process excellence and digital innovation in complex, fast-changing environments.
• Influenced cross-functional teams and senior leaders to adopt AI-driven solutions and continuous improvement practices.

Mar 2017 – Sep 2017 · 6 mos · USA · On-site

• Led preliminary assessment and scoping of three multinational finance processes for Viacom International, launching continuous improvement initiatives.
• Delivered actionable insights on financial estimation, planning and budgeting, international cash management, and global headcount/compensation processes.
• Facilitated cross-functional workshops to identify root causes and prioritize solutions, driving process transformation and operational efficiency.

Jun 2014 – Nov 2016 · 2 yrs 5 mos · Houston, Texas

• Led end-to-end assessment and transformation of oil field operations, identifying cost reduction and productivity opportunities. Delivered $3M–$6M in annual savings through workload balancing, task prioritization, and route optimization.
• Implemented solutions that increased transparency and fidelity of asset performance data, achieving ROI in under 4 months.
• Managed and developed the Green and White Belt continuous improvement training program, shifting to blended learning and reducing training costs by $60K; cut average project cycle time from 220 to 130 days.
• Coached cross-functional teams on Lean Six Sigma projects, reducing drilling and completion costs by $2.5M per year and driving improvements in finance, accounting, and supply chain processes.
• Led capital accrual and policy improvement initiatives, enhancing authority for expenditure (AFE) processes.

Dec 2013 – Jun 2014 · 6 mos · Washington DC · On-site

• Designed, led, and implemented a performance improvement program for the U.S. Securities Exchange Commission, leveraging Lean Six Sigma and ITIL to drive IT service enhancements and operational efficiency.
• Conducted end-to-end assessment for the National Institute for the Blind (NIB), identifying opportunities to accelerate speed-to-market for new products and services. Reduced cycle time by 402 days for new products and 315 days for new services by streamlining project pipeline and improving process controls.
• Facilitated cross-functional workshops to address process bottlenecks, improve feasibility studies, and minimize rework, resulting in significant improvements in service delivery and customer satisfaction.

Feb 2011 – Dec 2013 · 2 yrs 10 mos · USA, Lebanon, Africa, Turkey and Kazakhstan

• Led a project at PepsiCo Gatorade Plant (USA) that reduced equipment change-over time from 12 hours to 5.5 hours in less than 60 days, leveraging lean tools such as SMED, VSM, and visual management.
• Directed transformation of the United Nations Peace Keeping HR & Finance Shared Service Center, supporting 16,000 troops and 9 missions across Africa. Delivered a customer-centric, cost-effective solution by leading assessment, future state design, and execution, reducing cycle time in core processes by 30% in 6 weeks and training 225 employees in Lean Six Sigma.
• Conducted an 8-week end-to-end supply chain assessment for United Nations Peace Keeping Operations (Lebanon), identifying 24 opportunities and reducing general supply costs by $500M, with inventory reduction savings exceeding $8M.
• Led Lean projects at Anadolu Hospital (Johns Hopkins Medical Center, Istanbul), increasing patient throughput and on-time surgery start times by 70%, expanding capacity without additional investment.

Feb 2009 – Feb 2011 · 2 yrs · USA, Turkey aand Russia

• Led teams to identify cost reduction opportunities and deploy continuous improvement programs across multiple clients in banking, oil & gas, and utilities.
• Served as Process & Innovation Team Lead for Russia, Turkey, Kazakhstan, and the Middle East, responsible for business growth, developing internal capabilities, and leading high-impact transformation engagements.
• Delivered Lean Six Sigma and operational excellence solutions for clients including Chevron (Oil & Gas), Sberbank Russia (Banking), and Western Power (Utility, Australia), achieving significant cost savings and process improvements.

May 2005 – Feb 2006 · 9 mos · United States - Washington DC

• U.S. Army Materiel Command, Fort Belvoir, Virginia. Duties focused on improvement project identification and selection of Lean Six Sigma project, advising AMC on organizing and structuring the Lean Six Sigma program.

Feb 2005 – Nov 2009 · 4 yrs 9 mos · United States · On-site

• Led coaching, mentoring, and development of the NAVAIR continuous improvement program (AIRSPEED) for the U.S. Navy and Army, driving operational excellence and process transformation.
• Delivered Lean Six Sigma Green and Black Belt training to Navy, Army, and Marine Corps personnel, building internal capabilities and fostering a culture of continuous improvement.
• Led cross-functional projects with Navy and Marine Corps teams to reduce turnaround time for refurbishing AV-8 aircraft at Cherry Point, NC, significantly improving operational efficiency.
• Collaborated with senior Navy leaders to assess and streamline budgeting processes, reducing cycle time and administrative burden.

Dec 1996 – Jun 2004 · 7 yrs 6 mos · United States and Bosnia Herzegovina · On-site

• Managed three shifts of 75+ operators at Coca-Cola Enterprises USA, driving production efficiency, quality, and cost control. Led Six Sigma Black Belt projects that increased throughput by 5% (750,000 cases), achieved a 20% reduction in test time, and reduced changeover times by 15%.
• Served as a founding team member and Country Operations Manager for Coca-Cola Hellenic in Bosnia and Herzegovina, launching post-war operations and building a supply chain organization from the ground up. Delivered stable, profitable operations that justified a $25M investment in a state-of-the-art production facility, with ongoing net profits of 9M EURO as of 2010.