Jun 2025 – Present · 10 mos

Aug 2020 – Jun 2025 · 4 yrs 10 mos · On-site

• Led public policy engagement across e-commerce operations, digital media (Prime Video), corporate reputation, taxation, and crisis management. Drove advocacy on emerging priorities such as e-pharmacy and agriculture, shaping policy pathways for new business models. Spearheaded central and state government outreach, navigating complex regulatory environments and forging strategic public-private partnerships. Operated at the intersection of technology and governance to enable responsible innovation, build trust, and support Amazon’s growth within India’s dynamic policy landscape.

Jun 2019 – Aug 2020 · 1 yr 2 mos

• Identified, monitored, and analysed policy issues impacting TikTok, creating and implementing proactive strategies to address them. Led strategic outreach and campaigns to shape public dialogue positively. Engaged with policymakers, trade associations, industry partners, key opinion formers, and non-profits to advocate for user- centric, safe, and secure online policies. Built strategic external relationships to influence public discourse effectively. Managed projects on various policy issues and collaborated cross-functionally to develop cohesive policy positions.

Jan 2016 – May 2019 · 3 yrs 4 mos

• Refined, managed, and scaled programs focused on elections, politics, and community campaigns, with significant impact across India and South Asia. Collaborated with the India Policy team to identify policy-driven priorities and execute region-specific programs that added cross-functional value. Led the rollout of civic engagement and social good products in India and South Asia. Built strategic relationships with key social sector ministries at both federal and state levels, and forged partnerships with opinion leaders, non-profits, and advocacy groups to support community initiatives. Developed programs to increase the online presence of elected representatives and drive connectivity in the region. Monitored emerging regional policy issues affecting this portfolio, coordinated program case studies and internal reports, and managed cross-country coordination.

Dec 2014 – Dec 2015 · 1 yr · On-site

May 2014 – Dec 2014 · 7 mos · On-site

• Oversaw the execution, tracking, and reporting of Digital India's social media platforms and citizen engagement programs, ensuring effective performance and recommending optimizations for innovative, multi-platform campaigns. Managed collaborations with content teams, agencies, and government bodies to enhance the digital presence while developing and implementing social media strategies that influenced citizen behavior through analytics and new media insights. Supported Mission Mode Projects and the National e-Governance Plan (NeGP), aligning initiatives with objectives and creating monitoring frameworks for strategic oversight.

May 2013 – Apr 2014 · 11 mos · New Delhi Area, India · On-site

• Led communication strategies including policy positioning, media engagement, speechwriting, and public advocacy, producing strategic content like press releases and presentations. Built partnerships with media, civil society, and academia, tracked policy developments, and advised responses. Oversaw national and international event coordination, ensuring impactful execution.

Oct 2012 – Apr 2013 · 6 mos · New Delhi Area, India · On-site

• As part of the South Asia Sustainable Development Department, worked on the Third Maharashtra Rural Water Supply and Sanitation Project, assessing project compliance with the Bank’s stringent guidelines and ensuring document consistency. Prepared concise, logically structured summaries for senior management and reviewed both qualitative and quantitative data. Conducted thorough background research to identify key project issues and collaborated with project teams to gather and analyse client data. Provided recommendations for improvement to the project preparation team based on critical evaluations to enhance project effectiveness.

Jul 2010 – Sep 2011 · 1 yr 2 mos · New Delhi Area, India · On-site

• Worked in the Industrial and Consumer Products division of the Risk Advisory Services practice, managing and executing projects focused on process development, internal audits, and internal control reviews for leading companies in India and internationally. Assisted the Office of the Inspector General for the Global Fund to Fight AIDS, Tuberculosis, and Malaria (Geneva) by collaborating on a financial investigation at the Ministry of Health in the Kingdom of Cambodia. Reviewed and documented records and paperwork related to Global Fund grants and project implementation to ensure compliance and transparency.

Jun 2009 – Jul 2009 · 1 mo · China

• To promote mutual understanding of values and cultures amongst the youth. To give a report of the Volunteer Programme in China specifically for holding large international events like Beijing Olympics, World Expo and similar international

Jan 2009 – Jan 2010 · 1 yr

• To prepare a Training Module on Soft Skills to be imparted to the selected volunteers for Commonwealth Games Delhi

Sep 2007 – Dec 2009 · 2 yrs 3 mos · Delhi, India · On-site

May 2007 – Aug 2007 · 3 mos · Delhi, India · On-site