Jan 2025 – Sep 2025 · 8 mos

• Defined product-oriented technical roadmaps and collaborated with business and operations leaders to build scalable logistics and supply-chain platforms for enterprise clients, optimizing operations by 38%.
• Conceived and delivered DrayBoard (brainchild), an AI-powered logistics platform, including an in-house RAG-based decision engine integrating operational data, geospatial inputs, and ML models to support route optimization and real-time operational insights, automating 75% of workflows and improving drayage efficiency by 58%.
• Designed and scaled backend systems achieving <10 ms API latency with high system scalability and reliability.
• Streamlined Salesforce, SAP, and Stripe integrations to deploy an in-house WMS, improving interoperability and automation efficiency by 35%.
• Delivered enterprise Order Management Systems for Al-Futtaim Group, boosting order accuracy and retail operations efficiency by 65%.

Nov 2022 – Jan 2025 · 2 yrs 2 mos

• Streamlined Salesforce, SAP, and Stripe to deploy an in-house WMS, improving interoperability and automation efficiency by 35%.
• Delivered Order Management Systems for Al-Futtaim Group, boosting order accuracy and retail operations efficiency by 65%.
• Transformed automated recurring & multi-gateway payment systems, reducing payment failure rate to <1%.
• Applied event-driven design for enterprise application integrations and implemented Saga pattern with AWS Step Functions and DLQs for resilient error handling.
• Set up Datadog monitoring with real-time Slack alerts for incident response.

May 2022 – Sep 2022 · 4 mos · Bengaluru

• Built CRM and SaaS automation solutions focused on intelligent lead management and sales analytics.
• Developed a Smart Lead Management System increasing lead conversions by 28%.
• Automated lead routing and reporting workflows using Node.js and MongoDB, improving sales productivity by 15%.
• Containerized deployments using Docker, reducing compute costs by 35% and improving scalability.

Jul 2021 – May 2022 · 10 mos · Bengaluru

• Led backend modernization and secure document management initiatives for digital banking systems.
• Reengineered microservices for loan origination systems, improving approval throughput and reducing processing time by 8–10%.
• Modernized system resilience by decoupling legacy Java services into Node.js middleware, improving backend performance by 95%.
• Built secure cloud-based document handling solutions with encryption, reducing retrieval latency to <20ms

Nov 2019 – Dec 2021 · 2 yrs 1 mo · Bengaluru · On-site

• Founded an AI-based EdTech platform focused on adaptive learning using NLP and ML; incubated at Reva University NEST.
• Secured mentorship and early-stage funding, leading product innovation and strategic growth.