Tridib Mukherjee — CEO
AI Transformation & Innovation Leader with 15+ years of experience driving enterprise adoption of artificial intelligence across personalization, analytics, fraud detection, and customer experience. I specialize in moving organizations from AI pilots to scalable, production-grade platforms, bridging research, engineering, and business strategy. My work spans recommender systems, generative AI (GenAI), large language models (LLMs), conversational AI, and real-time intent prediction — translating these technologies into business outcomes such as deeper personalization, trusted customer engagement, fraud prevention, and creative design intelligence. As Chief Data Science & AI Officer at Games24x7, I led AI innovation across products and business verticals — from gamified personalization and recommender engines to automated analytics and customer engagement powered by conversational AI. These experiences reinforced how scalable, intent-driven AI can reshape industries when deployed responsibly and at scale. Previously, I led the Platforms, Tools & Technologies research group at Conduent Labs India (formerly Xerox Research Center India), advancing AI for social good in urban informatics, crime analytics, fraud detection, and distributed large-scale systems. Before that, as a Postdoctoral Research Scholar at Arizona State University, I applied AI to optimize data centers and wearable sensor networks, demonstrating how applied research can unlock real-world impact. I’ve published 70+ research papers, co-authored a Cambridge University Press book, and hold 10+ granted US patents. My leadership is defined not just by research, but by translating cutting-edge AI into business outcomes: - Personalization that drives loyalty through recommender systems - AI-driven automation that scales analytics, marketing, and support - Fraud detection systems that safeguard digital trust - Conversational AI and LLMs that enhance customer experience - Creative intelligence that blends AI with design innovation I’m passionate about applying cross-industry insights — from gaming, retail, and e-commerce to enterprise AI platforms — to help organizations achieve true AI transformation at scale. Core Focus Areas: - GenAI, LLMs, Conversational AI & Creative Intelligence - Recommender Systems, Fraud Detection & Real-Time Personalization - AI-Driven Automation in Analytics, Marketing & Customer Support - AI Strategy, Transformation & Enterprise Adoption - Building & Leading High-Performing, Cross-Functional Teams
Stackforce AI infers this person is a leader in AI-driven transformation across gaming and enterprise sectors.
Location: Bengaluru, Karnataka, India
Experience: 19 yrs 2 mos
Skills
- Artificial Intelligence (ai)
- Data Science
Career Highlights
- 15+ years driving AI transformation across industries.
- Published 70+ research papers and 10+ US patents.
- Expert in scalable AI solutions for personalization and fraud detection.
Work Experience
IDfy
Chief Data Scientist and AI Officer (4 mos)
Games24x7
Chief Data Science & AI Officer (1 yr 7 mos)
Vice President and Head, AI & Data Science (6 yrs 1 mo)
Conduent Labs India
Director and Senior Scientist (1 yr 1 mo)
Xerox Research Center India (XRCI)
Senior Scientist and Research Manager (4 mos)
Senior Research Scientist (2 yrs 3 mos)
Research Scientist (2 yrs 10 mos)
Arizona State University
Postdoctoral Research Scholar (1 yr 5 mos)
Intel
Research Intern (3 mos)
Tata Consultancy Services
Assistant System Engineer (3 yrs 1 mo)
Education
PhD at Arizona State University