Jan 2023 – Jun 2025 · 2 yrs 5 mos · On-site

• Lead the company's data function, shaping enterprise-wide data and AI strategy across Engineering, Data Science, and Data Analytics teams. Manage $7M personal annual budget and drive talent strategy, achieving >90% employee retention while partnering with the COO on strategic decisions and technology roadmaps, delivering 100% of prioritized platform expansion initiatives on schedule.
• Pioneered breakthrough AI implementations that transformed customer experience: led semantic product search system doubling user participation from 16% to 32%, and built generative AI product classification achieving 95% accuracy while reducing merchandising effort by 90%. Architected enterprise AI platform with Large Language Models for personalized recommendations, increasing customer engagement by 15% while cutting inference costs by 96%.
• Spearheaded organizational transformation through AI-driven development practices—integrated coding tools like CoPilot and Cursor to boost engineering productivity by 37% and accelerate release cycles.
• Built scalable, multi-tenant data lakehouse enabling core e-commerce processes and driving margin growth.
• Shaped enterprise governance strategy as core member of Security Steering and Data Governance Councils, leading AI privacy framework development and supporting ISO 27001 certification.

Jan 2022 – Jan 2023 · 1 yr · On-site

• Led Bangalore operations through COVID, maintaining 100% delivery while establishing our hybrid work model.
• Delivered data infrastructure for Sales Cloud integration, reducing client onboarding time from 5 weeks to 1 day and enabling 1,000+ clients to launch subscription services within a year.
• Modernized our infrastructure by migrating Cloudera CDP to AWS EMR with auto-scaling, cutting cloud costs by 40% while boosting performance by 50%.
• Integrated Google Vision AI for inventory tagging, improving Visual Search accuracy from 35% to 95%.
• Chaired the Technology Steering Committee for 5 years, driving 20+ cross-functional architectural decisions for scalable technology investments.

Mar 2019 – Dec 2021 · 2 yrs 9 mos · On-site

• Scaled Bangalore Engineering from 15 to 31 members while transforming team culture—slashed attrition from >30% to under 10% through technical leadership development and strategic talent retention.
• Built mission-critical data infrastructure: Kafka-based real-time pipelines processing millions of events with sub-2ms latency, redesigned multi-tenant Tableau architecture cutting peak load by 30%, and enhanced Size Advisor ML models boosting prediction accuracy from 70% to 80%.
• Architected global data warehouse enabling UK market launch while reducing future international expansion barriers by 90%.

Oct 2017 – Mar 2019 · 1 yr 5 mos · On-site

• Built and led a 28-member Platform team responsible for delivering backend systems and developer tools to 10+ cross-functional teams across the organization. Focused on operational excellence and system stability while enabling rapid product development and deployment capabilities.
• Led the multi-warehouse distribution platform rollout that optimized fulfillment operations and increased capacity by 3x. Directed the platform expansion to multi-tenant architecture, enabling the onboarding of 20+ brands while maintaining performance at scale. Also managed a critical migration from Mailchimp to Salesforce in just 1.5 months, including comprehensive team onboarding and training to ensure seamless transition.

Apr 2012 – Sep 2017 · 5 yrs 5 mos · On-site

• Led an 8-member team designing logistics infrastructure that scaled fulfillment capacity by 50x through automation. Architected a Warehouse Management System that reduced processing time by 70% and cut manual errors by 80%.
• Built foundational microservice and async frameworks that scaled to 300+ distributed applications across the organization. Implemented CI/CD pipelines and testing frameworks, achieving 90%+ coverage while accelerating development by 25%.
• Progressed from Senior Software Engineer to Principal Software Engineer

Apr 2011 – Mar 2012 · 11 mos · New Delhi, Delhi, India · On-site

• Developed a government-integrated DND (Do Not Disturb) service using Java and REST APIs, processing 1M+ requests in under 10 seconds. This involved complex integration with external government registries, implementing robust error handling, and ensuring compliance with telecommunications regulations.
• Gained deep expertise in building scalable, distributed systems and working with high-throughput, low-latency architectures.

Jul 2010 – Mar 2011 · 8 mos · New Delhi, Delhi, India · On-site

• Optimized and Scaled a high-performance AdServer platform processing 4-5M+ requests hourly while maintaining strict latency SLAs. Implemented advanced caching strategies, load balancing, and performance monitoring to ensure system reliability under heavy traffic loads.

Jul 2008 – Jun 2010 · 1 yr 11 mos · New Delhi, Delhi, India · On-site