Safdar Shaikh

Operations Associate

Mumbai, Maharashtra, India3 yrs 4 mos experience

Key Highlights

  • Proficient in Software Testing and Customer Service.
  • Adaptable across diverse roles in customer support and accounts management.
  • Certified in Software Testing with hands-on experience in automation tools.
Stackforce AI infers this person is a Customer Service and Software Testing professional with experience in Fintech and Healthcare.

Contact

Skills

Other Skills

JavaSeleniumHuman Resources (HR)Auto InsuranceCustomer InteractionCRM SoftwareThird-Party BillingLeadership AccountabilityInsurance DenialsTeamwork

About

A graduate in Information Technology from Oriental Education Society's College of Arts, Commerce & Science, this professional recently completed their role as a Customer Service Advisor at ICICI Lombard. Their responsibilities included supporting customers in the motor insurance domain, reflecting their commitment to delivering exceptional service. Previous roles at RBL Bank and GeBBshealthcare Pvt Ltd further demonstrate their adaptability across customer service and accounts management. Certified in Software Testing (CSTE), they combine technical skills in manual testing, test automation tools, and SQL with a service-oriented approach to meet organizational objectives.

Experience

3 yrs 4 mos
Total Experience
10 mos
Average Tenure
8 mos
Current Experience

Amazon

Assistant

Aug 2025Present · 8 mos · Mumbai, Maharashtra, India · On-site

Icici lombard

Customer Service Advisor

Nov 2023Dec 2024 · 1 yr 1 mo · India

Gebbshealthcare pvt ltd

Accounts Receivable Analyst

Feb 2023Oct 2023 · 8 mos

Rbl bank

Customer Service Representative

Jan 2022Dec 2022 · 11 mos

  • Cross sailing of Creditcard
  • Third part payroll

Education

Oriental Institute of Science & Technology

May 2019Aug 2022

Mumbai University

Bachelor of Science

Jan 2019Jan 2022

Mumbai University

Bachelor's degree — Information Technology

Mar 2019Jul 2021

Maharashtra Tourism

High School Diploma

Jan 2017Jan 2019

Tilak Education Societys S K College of Science & Commerce At Nerul New Mumbai

Jun 2015Aug 2017

Oriental Education Societys College of Arts Commerce & Science Sanpada Navi Mumbai

Bachelor's degree — Information Technology

Jan 2018Present

Maharashtra Tourism

High School Diploma

Jan 2017Present

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