Abdul Mukarram

Operations Associate

Dubai, United Arab Emirates19 yrs 11 mos experience
Highly Stable

Key Highlights

  • 15+ years in supply chain management
  • Led operational efficiency improvements by over 20%
  • Managed 9 global distribution centers
Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a strong focus on operational excellence.

Contact

Skills

Core Skills

Supply Chain ManagementOperations ManagementE-commerce OperationsLogistics ManagementWarehouse ManagementInventory ManagementFinancial Analysis

Other Skills

SpreadsheetsBuild Strong RelationshipsSupply Chain OperationsBusiness Case PreparationSupply ManagementDecision-MakingOperational ExcellenceReverse LogisticsData AnalysisCompliance ManagementPublic SpeakingTime ManagementWarehouse Management SystemsTransportation ManagementTeam Leadership

About

I leverage my extensive experience in supply chain management, e-commerce and logistics to drive operational excellence and efficiency across multiple regions. Highly accomplished and results-driven Senior Warehouse Operations Manager with 15+ years of progressive experience in end-to-end supply chain management for multi-national retail/e-commerce groups. Expertise in driving large-scale digital transformation through the implementation and scaling of AI-driven automation, Autonomous Mobile Robots (AMR), and Shuttle ASRS systems. Currently overseeing 9 global distribution centers across GCC and SEA, managing a workforce of 1,200+ team members, and directly leading 9 Regional Managers. Proven track record of optimizing operational efficiency, reducing cost-per-unit, and ensuring the fulfillment/production of 250K+ units daily. Skilled in overseeing cross-border logistics operations, ensuring compliance with regulations, and managing complex inventory systems. Adept at leading and developing high-performing teams, fostering a culture of collaboration and operational excellence.

Experience

Bfl group

2 roles

Sr. WH Operations Manager

Promoted

Jan 2023Present · 3 yrs 3 mos · Dubai, United Arab Emirates · On-site

  • Implemented strategic initiatives to enhance operational efficiency by over 20% and reduce lead times, driving improvements in productivity and performance. Ensured seamless cross-border logistics operations and compliance with customs regulations, optimizing efficiency and minimizing delays. Oversaw daily warehouse operations, covering receipt, storage, and shipment of goods, ensuring smooth and efficient logistical processes. Executed process enhancements to optimize warehouse operations, minimize expenditures, and drive overall efficiency gains. Managed 850+ warehouse personnel, delivering training and leadership to drive operational excellence.
  •  Directed warehouse operations across five GCC countries, overseeing 10 million inventory units and managing distribution functions with a fleet of 18+ delivery trucks, excluding 3PL services.
  •  Aligned regional teams with company objectives, fostering collaboration, communication, and synergy across departments.
  •  Tracked key performance indicators to assess performance, identifying critical areas for enhancement and improvement.
  •  Performed audits to maintain inventory accuracy and ensure adherence to regulatory standards, fostering culture of compliance and operational excellence.
  •  Liaised with suppliers and vendors to optimize end-to-end supply chain processes, cultivating strategic partnerships.
SpreadsheetsBuild Strong RelationshipsOperations ManagementInventory ManagementSupply Chain ManagementSupply Chain Operations+5

E-com Operation Manager

Oct 2021Dec 2022 · 1 yr 2 mos · Dubai, United Arab Emirates · On-site

  • Utilized data analysis of key performance metrics to pinpoint growth and optimization opportunities. Directed and mentored more than 350 staff of e-commerce specialists, fostering operational excellence by providing guidance and support. Administered product listings, pricing, and promotions on e-commerce platforms while contributing to developing and executing marketing campaigns aimed at increasing traffic and driving sales. Maintained oversight of inventory levels and facilitated timely restocking by coordinating with suppliers.
  •  Managed comprehensive e-commerce operations, overseeing website maintenance, processing over 5000 orders totaling 40,000 units, maintaining inventory of more than 1.6 million items, and providing customer support.
  •  Devised and executed strategies to optimize online shopping experience, resulting in increased conversion rates.
  •  Liaised with cross-functional teams to streamline processes and improve overall operational efficiency by 30%.
SpreadsheetsBuild Strong RelationshipsOperations ManagementInventory ManagementSupply Chain ManagementSupply Chain Operations+6

Sun & sand sports (nike)

4 roles

Logistics Manager-KSA

Promoted

Sep 2012May 2021 · 8 yrs 8 mos

  • Directed stock profile of over 300K SKUs having 1.8M units valuing AED 200M; led stock distribution plan while monitoring company-owned 12+ delivery trucks locally. Supervised 200-member logistics team and managed complete logistical operations; emphasized team development and provided equipment and material handling, compliance, safety, and quality assurance procedures training resulting in improved overall performance. Set up inventory controls and contributed to achieving operational excellence by delivering superior services at competitive cost; assured operations comply with regulatory laws, health, and safety protocols.
  •  Liaised with consultant to finalize new warehouse layout and secure approval of government authorities; negotiated terms and competitive rates with suppliers.
  •  Boosted team performance by 30% and vehicle delivery time by 99% through strict internal controls, policy, and SOPs implementation. Saved transportation cost by 35%, amounting to AED 1.5M annually through process improvements and competitive onboarding suppliers.
  •  Set KPIs and segregated stations store to maintain accuracy, defined delivery timings and vehicle route maps, installed tracking system, kept vehicle log to assure on-time delivery and monitored vehicle movement and mileage.
  •  Improved compliance by formalizing processes, created log register and excel database to record issues; assigned safety officer to maintain check and assure prompt resolution of issues.
  •  Established 5-distribution centres from ground up, spanning 35K Sqm in KSA and Bahrain; contributed to successful integration of state-of-the-art technology.
SpreadsheetsBuild Strong RelationshipsOperations ManagementInventory ManagementSupply Chain ManagementSupply Chain Operations+6

Warehouse Manager

Promoted

Feb 2010Aug 2012 · 2 yrs 6 mos

  • Supervised 35-member team and oversaw complete warehousing operations; planned activities and performance targets, managed transport and prepared route schedules. Developed team and improved performance through training and correct placement of resources. Liaised with retail stores for inventory pull-outs and inter-branch transfers while ascertaining inventory transactions are adequately documented per SOP. Organized annual stock count and assured housekeeping standards and collaborated with Facility Management Division for timely facility maintenance and other material handling equipment services.
  •  Optimized warehouse operations through system improvements, resulting in 25% capacity increase, 30% improvement in efficiency and average 50% increase in GRN quantity; defined processes and policies for warehouse operations involving receivables, collection, packing, storage, and material delivery.
  •  Transitioned from manual delivery to real-time PDA scanning delivery resulting in optimized delivery and reduced customer complaint.
  •  Assured safety compliance by organizing safety drill and training staff; deployed safety officers to monitor compliance and ensured safety and first aid equipment availability.
  •  Completed urgent order delivery to support Omni Verse operations by initiating 2-shifts for warehouse; developed stock assurance team to boost stock accuracy and designated area for reverse logistics to inspect returned goods. Monitored log to identify reasons that led to returns to improve discrepancies.
  •  Contributed to successful launch of Warehouse Management System while assuring fewer snags by reviewing business requirement document to provide feedback as per business needs and challenges. Helped in User Acceptance Testing before project launch and delivered training to staff.
SpreadsheetsBuild Strong RelationshipsOperations ManagementInventory ManagementBusiness Case PreparationSupply Management+5

Inventory Controller

Promoted

Feb 2008Jan 2010 · 1 yr 11 mos

  • Helped brand managers conclude order request timely and accurately as per customer requirement; maintained complete record of transfers, disposal, and controlled system to reduce damage, breakage and inventory obsolescence. Periodically reported shortages, overages at all inventory levels for replenishment; assure smooth inventory flow to avoid inventory shrinkage. Performed periodic inventory closure in compliance with financial requirements; tracked product history and transaction details through system for prompt tracking of items; conducted surprise site audits at product level and tally with WMS.
  •  Controlled material transaction of warehouse staff through user-defined status control to assure picking, dispatch, receiving is performed efficiently.
  •  Inspected items in bin containers and implemented corrective measures for placement at correct location in system. Drafted reports on stock counts, inbound and outbound status reports, stock movement, and ageing report.
  •  Improved process efficiency by developing MS Excel-based report formats to record delivery, maintain inventory log and control.
SpreadsheetsInventory ManagementOperational Excellence

Internal Auditor

Aug 2005Jan 2008 · 2 yrs 5 mos

  • INTERNAL AUDITOR | Sun & Sand Sports, Dubai Aug 2005 – Jan 2008
  • Analyzed journal and ledger entries, bank statements, inventories, expenditure and other accounting and financial records, documents and systems to ensure financial accuracy and compliance with established accounting standards, procedures and internal controls. Developed audit schedule, assigned duties to staff and audit team; designed internal control system and procedures to ensure adherence to set policies and protocols.
  •  Reported discrepancies to management and recommended system improvements; drafted audit report to Line Manager.
  •  Assured safe stock movement is performed through proper delivery forms and approval; conducted surprise checks to company’s retail stores and performed cycle count of categories and brands.
Spreadsheets

Education

Preston University

Master of Business Administration - MBA — Supply Chain Management

Mar 2014May 2016

Institute of Cost and Management Accountants of Pakistan (ICMA Pakistan)

Partial — Accounting and Business/Management

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