Rashmi Ranjan

Product Manager

Bengaluru, Karnataka, India12 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 10 years of experience in product management.
  • Expertise in SaaS, machine learning, and natural language processing.
  • Strong track record of leading cross-functional teams.
Stackforce AI infers this person is a Fintech and SaaS product management expert with a strong focus on AI and customer-centric solutions.

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Skills

Core Skills

Software Product ManagementPaymentsProduct ManagementDesign EngineeringSoftware Development

Other Skills

WireframingFeature PrioritizationMicrosoft CopilotMicrosoft Copilot StudioSalesforceMicrosoft ExcelTableau

About

With over 10 years of experience in product management, software development, and information management, I am a product manager at Visa, the global leader in digital payments. I hold an MBA from SPJIMR, a B.Tech from IIT BHU, and a SAFe certification in product ownership and management. In my current role, I am responsible for the strategy and execution of the Visa acceptance platform, which enables millions of merchants, resellers, and acquirers/banks to accept Visa payments seamlessly and securely. I leverage my expertise in SaaS, machine learning, and natural language processing to deliver innovative and impactful solutions that enhance the customer experience, drive revenue growth, and optimize operational efficiency. I have a strong track record of leading and collaborating with cross-functional and distributed teams across India, Sweden, and the USA, using agile frameworks such as SAFe, Scrum, and Kanban. I have also demonstrated my ability to solve complex problems and create value for customers and stakeholders through my previous roles at Milestone Inc and Design Cafe, where I managed and launched several ML/NLP based products and SaaS based platforms for various domains and use cases. I am passionate about creating customer-centric and data-driven products that address the evolving needs and challenges of the digital payments industry. I am always eager to learn new skills, technologies, and best practices that can help me deliver better products and outcomes. I am also committed to sharing my knowledge and experience with others and contributing to the product community.

Experience

12 yrs 1 mo
Total Experience
2 yrs 5 mos
Average Tenure
4 yrs 4 mos
Current Experience

Visa

4 roles

Senior Product Manager

Promoted

Jul 2024Present · 1 yr 9 mos

  • ● Product manager for Visa acceptance platform – Billing portal to successfully bill and present the invoices for banks and partners of Visa
  • ● Product manager for the generation and management of Billable data required to generate invoices using Hadoop platform
Software Product ManagementPaymentsWireframingFeature Prioritization

Product Manager

Jan 2024Jul 2024 · 6 mos

  • ● Product manager for Visa acceptance platform – Messaging, caching & Logging services
  • ● Responsible for performance and scalability of the messaging and caching services
  • ● Responsible for the standardisation and development of logging, metrics, and traces
WireframingSoftware Product Management

Growth Product Manager

Oct 2022Jan 2024 · 1 yr 3 mos

  • ● Product manager for Visa acceptance platform for merchants, resellers and acquirers/banks
  • ● Responsible for scaling and growing the platform to attract and support resellers/acquirers/merchants with millions of merchants
Product Management

Technical Product Manager

Dec 2021Oct 2022 · 10 mos

  • ● Technical Product manager for partner.visa.com, a partner onboarding application
  • ● Technical Product manager for a new product initiative at Visa to provide a seamless client onboarding experience
Product Management

Milestone inc

Product Manager

Oct 2020Dec 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

  • ● Product manager for a SaaS based platform to manage brand consistent FAQ content of business across website, Google My business, voice assistant, and dialog-flow based chatbot.
  • ● Product manager for R&D for AI/ML enabled products to auto-suggest FAQs, Dialog flow, Google business messaging, and Sentiment analysis
  • ● Product manager of MPC dashboard - an overview of performance measurement, health and accuracy of local listings, reviews, meta tags, and other online content managed by Milestone
Product Management

Design cafe

Product Manager

Dec 2019Oct 2020 · 10 mos · Greater Bengaluru Area

  • ● Product manager for AI-enabled chatbot, SaaS-based Salesforce CRM, and web applications
  • ● Experienced in managing the product backlog, prioritization, and managing releases
  • ● Experienced in managing stakeholders such as the Sales team, Online/Offline Marketing teams, and senior management stakeholders
Product Management

Ge healthcare

Senior Design Engineer

Mar 2014Jan 2019 · 4 yrs 10 mos · Bengaluru, Karnataka, India

  • ● Led project to prototype a novel, interoperable Ethernet IP communication protocol winning ‘Impact Award’ for innovation
  • ● Led development of a digital solution for bio manufacturing that won ‘Above and Beyond’ award for innovation
  • ● Made a large sized bio pharma enterprise software tool compliant with GDPR Guidelines
  • ● Transitioned software product support function from Europe to India improving revenue for Indian business
  • ● Introduced new operating model for customer cases management improving KPI performance by 80%
Design Engineering

Verizon

Software Engineer

Aug 2009Jul 2010 · 11 mos · Greater Chennai Area

  • ● Developed a rule-based Engine to generate recommendations to Verizon FIOS TV customers. Awarded by CEO, Verizon India in 2010
  • ● Product development using C#, .NET and MS SQL
Software Development

Education

SPJIMR SP Jain Institute of Management & Research

Master of business administration (MBA - PGPM) — Information Management and General Management

Jan 2018Jan 2019

Indian Institute of Technology (Banaras Hindu University), Varanasi

Bachelor's Degree — Electrical Engineering

Jan 2005Jan 2009

Texas McCombs School of Business

Advanced Program in Information Management for Business Excellence

Jan 2019Jan 2019

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