Mar 2024 – Sep 2025 · 1 yr 6 mos

May 2022 – Mar 2024 · 1 yr 10 mos

Oct 2021 – May 2022 · 7 mos

Apr 2021 – Oct 2021 · 6 mos

• Formerly working at BuildingConnected to help construction professionals connect and collaborate during the preconstruction phase. Now helping to revolutionize the entire construction industry with connected workflows from start to finish.

Mar 2020 – Apr 2021 · 1 yr 1 mo

Jan 2019 – Mar 2020 · 1 yr 2 mos

Dec 2017 – Dec 2018 · 1 yr · San Francisco Bay Area

• Helping recruiters find top, diverse talents quicker and better.
• Managed relationships with over 200 accounts, comprising more than $3.2 Million in ARR
• Implemented 1:many strategies and programs to proactively drive adoption and ensure ongoing client satisfaction throughout customer lifecycle
• Worked with Sales counterparts to identify and prioritize any churn risk accounts or upsell opportunities
• Drove customer references and case studies from companies like Asana, Palmetto Health, HCA, Silverline, etc.
• Spearheaded training and product support for company’s new vertical beta program with Enterprise clients including Fortune 100 and Fortune 50 companies
• Conducted 1:1 trainings with new users and implemented the Entelo platform for both Corporate and Enterprise customers – a total of 290 users trained in H1
• Exceeded company’s WAU (weekly active users) metric at an individual level by 15%
• Managed trial processes and worked with Sales team to conduct proof of concepts – bringing in a total of $132k in new business revenue and an additional $31,000 from early upsells

Jun 2016 – Dec 2017 · 1 yr 6 mos · San Francisco Bay Area

• Helping job seekers establish their personal brand and find the job they love.
• Act as a consultant to candidates (technical talents) to ensure successful end to end experience in our marketplace – focus areas include onboarding candidates, profile polishing, interview preparation, market insights, offer negotiation and equity
• Oversaw and tracked 40-70 new candidates while managing an average of 500~ interview processes in a given week
• Achieved an 81% close rate in Q2; individually responsible for helping over 70 people find a job they love in a 6-month period and generating $860k in revenue for transactional placements
• Achieved the highest NPS score (42) among all team members in H2

Jun 2015 – Jul 2015 · 1 mo · Taipei City, Taiwan

Mar 2015 – Mar 2016 · 1 yr · Greater Los Angeles Area

• Providing a platform for educators, students, and casual learners to organize their creative ideas and thoughts.

Jun 2011 – Aug 2011 · 2 mos · Taipei City, Taiwan

• Researched new medical products and similar product offerings in the knee joint replacement market
• Created reports and analyses on new market opportunities
• Assisted Product Manager with company's PowerPoint presentation