Apr 2023 – Aug 2024 · 1 yr 4 mos · India · On-site

• Spearheaded Pan India sales and growth initiatives across Q-Commerce, MT - Offline Retail, E-Commerce, and Travel sectors for premium ice cream brands.
• Developed strategic partnerships and marketing campaigns to enhance brand visibility and market penetration.
• Led cross-functional teams to drive operational excellence and customer satisfaction in a competitive landscape.

Oct 2020 – Mar 2023 · 2 yrs 5 mos · India

• Overseeing and leading complete PAN INDIA sales and operations of India’s largest Apple’s authorised partner with a turnover of 2800+ CR annually
• Conducting Sale forecasting & Sell out analysis
• Responsible for NPI - Stocks planning & front end execution
• Carrying out NSO Operations and was instrumental in opening 3 flagship & 2 AAR, 1 APR
• Played a vital role in Strengthening Partnership P&L and Merchandising
• Conducting regular audits and developing effective strategies for business
• Performing evaluations of promotions and planning and leading all sub functions of vertical
• Spearheading projects and customer service
• Conducting training & development of new hires and staff including those in leadership position
• Responsible for direct reporting of 10 members and indirectly reporting of 400+

May 2019 – Sep 2020 · 1 yr 4 mos · Mumbai Area, India

• Successfully handled Big Bazaar store business & operations
• Played a vital role during investors & expat visits and was the role model for all for initiating new ideas, projects & inventions which were later implemented at PAN India Big Bazaar
• Was instrumental in driving profitability (Top line, Bottom line & other income)
• Conducted membership drive and loyalty campaigns and was responsible for execution of marketing activities & other initiatives.
• Ensured adherence to company policies & procedures, Legal & Compliance
• Reviewed weekly/monthly sales target, Supply chain, HR, Inventory, Finance, Marketing, Buyer/Category, to reduce and prevent loss
• Provided feedback and suggestions to Executive committee & take corrective action to
• Improve business standards.
• Conducted review and analysis of records, reports and documents to ensure compliance with company operational expectations.
• Was responsible for shrinkage reduction, Quality assurance & Risk control areas.
• Conducted weekly/Monthly review of managers and employee engagement activities – Rewards & Recognitions
• Monitored & resolved customer feedback & complaints in an effective and timely manner

May 2018 – Apr 2019 · 11 mos · Pune, Maharashtra, India

• Reported directly to Managing Director of the group
• Responsible for overseeing brands like CLAIWORLD, JAMEWAR (Bridal & Ethnic wear brand), and SWAGLIFE stores
• Reported directly for all functions to HOD and was responsible for overseeing reporting of 600+
• Successfully handled PAN INDIA Retail business of CLAIWORLD having 13 COCO store & 53 COFO and was accountable for P&L of the group
• Played a vital role in transition of traditional business to Modern Retail and setting up of organizational structure, KPI/KRA, Hierarchy level
• Responsible for SOP introduction & implementation across all stores
• Played a crucial role in increasing the profitability in last 2 quarters
• Rendered support to all aspects of Retail Business (WH, HR, Merchandising, Buying, VM, Audit & Finance, Business intelligence, Marketing)
• Was instrumental in introduction of new range as per National & International standards and competition Analysis
• Explored the viability of expansion plans and led brand Launch Swaglife & Jamewar
• Rendered assistance to Chief Operating Officer with daily operational functions
• CLAIWORLD
• SWAGLIFE
• JAMEWAR
• SILVERLEAF

Jan 2016 – Apr 2018 · 2 yrs 3 mos · Mumbai, Maharashtra, India

• Handled Big Bazaar store business & operations turnover around 100+ Crore
• Played a vital role in turning around the business to make EBITDA positive business
• Drove profitability (Top line, Bottom line & other income) and executed marketing activities & other initiatives
• Conducted membership campaigns and ensured adherence to company policies, procedures, legalities & compliance
• Conducted weekly and monthly reviews of departments on Sales targets, Supply chain, HR, Inventory, Finance, and Marketing to prevent loss
• Provided feedback and suggestions to executive committee & took corrective actions to improve business standards
• Reviewed and analyzed records, generated reports and documents to ensure compliance with company operational expectations
• Identified areas for improvement and worked on shrinkage reduction, quality assurance & risk control areas
• Conducted weekly/monthly review of managers and took part in employee engagement activities – rewards & recognitions
• Monitored & resolved customer feedback & complaints in a timely and effective manner

May 2014 – Dec 2015 · 1 yr 7 mos · Mumbai, Maharashtra, India

• Lead cash & carry store business/Sales & store operations
• Ø Drive profitability through various task & initiatives
• Ø Lead team who look after different channel of business such as Retail, Bulk, Key Accounts - HORECA/RESELLER/O&I, E-commerce business
• Ø Review and analyze records, reports and documents to ensure compliance with Company operational expectations.
• Ø Ensure the company policies & procedures follows
• Ø Market analysis as per consumer needs & deliver 100% efficiencies
• Ø Members & vendor meeting to understand requirement & guide them for their business
• Ø Review dept weekly/monthly on Sales, Supply chain, HR, Inventory, Finance, Mktg,  Buyer/Category, shrink, Loss & Prevention. Provide feedback to Executive committee & take corrective action to improve business standards
• Ø Developmental activities, Rewards & Recognition, Training Needs
• Ø Monitoring & guide team on minimization of cost

Sep 2012 – Apr 2014 · 1 yr 7 mos · India

• Monitoring & managing Cash & Carry operations with regards to Shrink, Inventory, Compliance/Process, Sales, Profitablity, Food Safety, Assets (People,Cash & equipments)
• Review and analyze records, reports and documents to ensure compliance with Company operational expectations.
• Conduct the audits in regular intervals & take corrective action to minimize errors
• Work on shrinkage reduction, Quality assurance & Risk control areas
• Leading Loss & Prevention, security systems

Jan 2008 – Aug 2012 · 4 yrs 7 mos · Mumbai, Maharashtra, India

• Responsible for leading MUMBAI regional operations of 70 KB's FAIRPRICE (Now EASYDAY) supermarkets. Its convinient format of the group having wide range of daily needs & private labels.
• Being a leader was responsible for Sales, Shrink, P&L, Process, Compliance, Recruitement & employee developmental/Engagement activities, Category developpment, Marketting, Store set up/support NSV ...etc.
• Achieved 15%-20% YOY growth every year. Worked out strategy for DUM store & push for the MOM growth.
• Co-ordination with DC/Supply chain team to manage inventory level at store, ARS updation as per demand & seasonal changes.
• Conduct reviews & monthly meets of Area Managers & Store managers. During my tenour we have reduced shrink level & maintained it on 0.60% of sale which was a challenging factor for multi unit operations.
• SOP adherance, Changes to be done as per business requirement in consulation with senior management team.
• Apart from shrink & sale, Our major focus on cost reducation, run store with minimum grid, Focus private labels, Next level development activities for all levels, minimum budgeted marketting activities, Fresh categories introduction as per seasons & increase contribution.

Oct 2006 – Dec 2007 · 1 yr 2 mos · Mumbai, Maharashtra, India

• Assist store manager in daily operational activities.

Nov 2003 – Sep 2006 · 2 yrs 10 mos · Mumbai Area, India

• Lead Sales, Merchandising, Inventory