Aug 2021 – Present · 4 yrs 8 mos · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Dec 2019 – Aug 2021 · 1 yr 8 mos

• WD Security Product Owner
• Support and deliver configuration enhancements for Core HCM and Workday Security
• Provide consulting on WD Security and Core HCM topics
• Setup HR IT support structure based on tiers and ServiceNow
• Workday Major Release and Tenant management

Mar 2016 – Dec 2019 · 3 yrs 9 mos

• As superuser and business facing analyst to understand the business’ demands and enhancement request. Work with HRIS team in US within the prioritization framework to deliver the enhancements.
• Payroll Systems – Ensure operational excellence by understanding business users’ issues, handle multiple vendors to communicate and document requirements, participate in testing and signoffs, process PO, raise and close support request
• Workday to Payroll Integration – Participate in planning, estimates, functional documentation, gather business requirements and work with developers to deliver enhancements for the business
• IT Compliance – As main SPOC for APAC’s payroll systems, coordinate and drive activities such as Internal Controls Audit, meeting security standards, gather evidence for external IT audit by Deloitte, update DRP and User Interim procedures and ensure system information in CMDB remains accurate and up to date.
• Payroll Project – Participate in vendor evaluation, project workshops, coordinate IT activities such as interface development and Workday enhancements, lead data cleansing activities and provide analysis and recommendations to the business to improve data quality

Sep 2014 – Mar 2016 · 1 yr 6 mos

• As Lead Consultant, responsible to drive the Korea country and local requirements for a SAP Korea Payroll implementation. Currently engaged with a global HR/payroll project for United Technologies Corporation (UTC) where the HR system is Workday integrating to payroll using ADP's GlobalView.
• Blueprint workshop
• Requirements gathering and author the Korea Payroll Blueprint and Functional Specifications document
• Ensure methodology, approach and naming convention follows the global setup
• Advisor to configurer team for functional configurations and defect fixing
• Testing phase
• Transition to support

Apr 2013 – Aug 2014 · 1 yr 4 mos · Kuala Lumpur, Malaysia

• My role working for SAP organization is to provide post go-live support for Phase 1 - Phase 3 implementation of SAP ByDesign (approx. 7,000 employees), a cloud based solution integrated with ECC HR/Payroll for this client.
• Provide analysis, advice, configuration fixes, data analysis, recommend workarounds, on day-to-day issues and tickets raised on:-
• ECC and SAP ByDesign integration and replication of data
• Superannuation, Superchoice Funds
• Tax
• Payment Summary
• Functional Configuration of Payroll and Time Management - Wage Types, Absences, Work Schedules, Constants, Adhoc Queries, Symbolic Accounts, Vendor Accounts, Features used in Payroll
• Debug and provide analysis to liaise with SAP OSS Incidents on standard SAP Australia payroll or program errors
• Fixes for Payslip HRForms
• Change Requests on custom HCM Forms and Processes
• Change Requests for Custom Workforce Profile Report
• Change Requests for automated user creation from IT0105
• Custom Superannuation FSS, SASS, SSS extract Report
• Fixes on Custom Flexsheet Webdynpro
• Infotypes and ESS/MSS enhancements
• Reprocessing IDOCs for Payroll Postings
• Analysis on issues integrating to Travel Expenses
• HRSP manual changes, note testing and regression testing

Oct 2012 – Mar 2016 · 3 yrs 5 mos · Kuala Lumpur, Malaysia

• As SAP HCM/Payroll Consultant, worked on SAP payroll implementation projects as well as supporting a number of live clients (SAP HCM/PY, Payroll Australia, Payroll Singapore, ABAP development, ESS/MSS, Forms)
• Projects
• United Technologies Korea (Otis Elevator Korea) - SAP Korean Payroll implementation
• Aker Solutions - Custom SAP Brunei Payroll, Custom TAP/SCP Interface file report
• AMS Support Clients
• Australia
• NSW Trade & Investment - Cloud based SAP ByDesign Finance integrate with SAP ECC HR and Australia Payroll, ESS/MSS, Webdynpro, Class OOPs, Workflow, HRForms, P&F, LSMW, ABAP Reports, Organizational Management, Personnel Administration, Time
• Staples Australia and New Zealand - SAP Australia and New Zealand Payroll
• Cobbora Holdings - SAP Australia Payroll
• Queensland Motorways - SAP Australia Payroll
• Fortesque Metals Group - SAP Australia Payroll, LSO, OM, PA, Webdynpro, ABAP reports
• Singapore
• Lonza Singapore - SAP Singapore Payroll
• Rolls Royce Singapore - SAP Singapore Payroll, PE51 Payslip, ABAP reports
• Avago Technologies - SAP Singapore Payroll
• China
• Viewpoint China - ADP GlobalView XSS Portal Configuration

Nov 2009 – Oct 2012 · 2 yrs 11 mos

• As Build Team Lead, I lead a team of 2 to 6 to deliver NorthgateArinso's major outsourcing software product suite called “euHReka Workspace” (pre-configured SAP HCM offered through BPO, OnDemand or OnPremise).

Oct 2007 – Apr 2010 · 2 yrs 6 mos

• Responsible for implementing euHReka Self Service Workspace product which is NGA's enhanced version of SAP ESS/MSS portal based on SAP HCM and front-end using AJAX/JavaScript/XML .
• R/3 Development done in SAP HR configurations, ABAP, FM, BAPI, Object Oriented Programming Classes, Smartforms, SAP Workflow.

Aug 2006 – Aug 2007 · 1 yr · Kuala Lumpur, Malaysia

• Performed various roles in IT Consulting such as PMO Analyst, Software Engineer and Tester in Financial Services and Telecommunications industry.

May 2006 – Jul 2006 · 2 mos

• Authored technical documentation and E-learning materials for Ericsson and Juniper Networks. Managed the delivery of technical documents and illustrations.

Oct 2003 – Mar 2006 · 2 yrs 5 mos

• Client: Kingdom of Bahrain National Personal Smart Card Project
• Role: PMO analyst and Systems Integrator in all phases of the project including Design, Development, Testing, Implementation, Go-Live, Support, Training
• Also performed development, testing and documentation for projects for Govt of Brunei, Syria and Morocco.