Jan 2025 – Present · 1 yr 3 mos

• Consumer & Community Banking (CCB) - Architecture & Engineering
• Enabling over 600 million documents, statements, and credit cards for customers across the world.
• Championed adoption of AI development tools including Claude Code and GitHub Copilot across engineering teams, accelerating delivery timelines by 20% and establishing AI-assisted code review standards that reduced post-release defects by 30%
• Architected end-to-end Digital Self-Service platform, enabling millions of customers to manage accounts independently, built on cloud-native microservices, enabling independent account management, increasing feature adoption, and reducing call-center volume.
• Served as Trusted Technical Advisor from concept through production rollout, influencing product roadmap, and championing design patterns for fault tolerance, observability, and graceful degradation across distributed, customer-facing systems.
• Partnered with internal business, design, and platform teams to ensure self-service capabilities met accessibility, brand, and compliance standards while modernizing legacy workflows into real-time customer experiences.
• Pioneered company-wide public cloud processes (AWS, Azure), boosting adoption and modernization initiatives across business units and enhancing efficiency and collaboration with leaders.
• AI4Tech Ambassador, championing responsible AI adoption across the firm through workshops, office hours, and hands-on learning programs focused on generative AI, LLMs, and Azure OpenAI–based use cases.
• Recognized as a Copilot Champion, enabling others in the advancement of M365 Copilot and GitHub Copilot at the firm.

Jan 2023 – Jan 2025 · 2 yrs

• Consumer & Community Banking (CCB) - Public Cloud Enablement
• Led strategic cloud enablement initiatives, scaling modernization practices across business units and increasing the velocity of platform adoption for applications on Chase.com, utilized by millions of customers each day.
• Led AWS cloud migration programs for mission-critical applications, ensuring compliance with NFRs, disaster recovery, multi-region reliability, cost optimization, and FinOps principles.
• Owned end-to-end SDLC delivery, managing key artifacts including requirements, charters, risk assessments, and testing plans across multiple stakeholder groups.
• Championed shift-left testing practices (TDD, contract, performance) across 35+ teams, improving software reliability, delivering quality, nd audit readiness.
• Advised delivery teams on performance, resiliency, and observability, leveraging tools like CloudWatch, Datadog, Blazemeter, and Gremlin.
• Served as a trusted platform and architecture advisor, helping teams design cloud-native systems that met security, reliability, compliance, and scalability requirements while accelerating modernization outcomes.
• Led 15+ enablement workshops on AWS and internal cloud tools, supporting hundreds of engineers and achieving a 98% satisfaction rating.
• Speaker at Grace Hopper 2024, leading a technical workshop for 200+ professionals and students.
• Speaker at JPMC’s POWERUP 2024 internal tech conference, presenting on the AWS Well-Architected Framework and resilient cloud design practices.

Feb 2022 – Jan 2023 · 11 mos

• Consumer & Community Banking (CCB) - Architecture & Engineering
• Collaborated with engineering and executive leadership to align roadmaps and identify automation opportunities across infrastructure and development workflows for Consumer Banking and Card Technology platforms.
• Led adoption of test-driven development (TDD) and AWS-based solutions across multiple teams, increasing deployment speed and accelerating engineering best-practice adoption.
• Built performance, functional, chaos, and contract testing frameworks, improving application reliability, resiliency, and system interoperability across environments.
• Guided infrastructure setup and cloud migrations using AWS services, accelerating cloud adoption and modernizing legacy application environments.
• Spearheaded team capability assessments and delivered tailored AWS and TDD solutions to support cloud transformation, while authoring documentation and cloud adoption playbooks to scale practices across teams.
• Mentored junior engineers through hands-on technical guidance and upskilling across cloud, testing, and modern development practices.
• Selected as a company representative at Grace Hopper Celebration 2023, supporting recruiting, outreach, and representation of the firm’s technology organization.