Yuvan Shankar Karthick Shanmugavelu — Senior Software Engineer
I am a dedicated Senior Software Engineer at Walmart Global Tech India, where I leverage my deep expertise in the ServiceNow platform to drive operational excellence at an incredible scale. It's inspiring to build and implement robust, innovative solutions that directly impact millions of users and associates worldwide. My passion lies in solving complex business problems with technology, a drive that fueled my transition from a Civil Engineering background to a specialized technology consultant over five years ago. This unique foundation in infrastructure and problem-solving gives me a distinct perspective on designing resilient and efficient digital solutions. I specialize in architecting and delivering complex solutions within the ServiceNow ecosystem, including ITSM and SIR modules. My work has historically focused on achieving quantifiable results, such as boosting incident resolution rates by 35% and automating service request fulfillment processes by 50%. I hold the prestigious ServiceNow Certified Technical Architect (CTA) certification—the highest accreditation available on the platform—and I am highly adept at utilizing advanced platform capabilities like Process Automation Designer and Service Operation workspace. I am a lifelong learner, always eager to explore new challenges and connect with fellow tech enthusiasts and industry professionals. Let's Connect! If you are passionate about ServiceNow, automation, or innovative tech solutions, I would love to connect and exchange insights. Feel free to reach out via LinkedIn messaging or email me directly at karthickyuvanshankar@gmail.com
Stackforce AI infers this person is a ServiceNow expert specializing in enterprise IT solutions and automation.
Location: Bengaluru, Karnataka, India
Experience: 6 yrs 10 mos
Skills
- Servicenow
- Architecture
Career Highlights
- ServiceNow Certified Technical Architect with extensive expertise.
- Achieved 35% boost in incident resolution rates.
- Automated service request fulfillment processes by 50%.
Work Experience
Walmart Global Tech India
Senior Software Engineer (5 mos)
Cognizant
Infra Dev Specialist (1 yr 8 mos)
Accenture
Infra Transformation Senior Analyst (1 yr 4 mos)
Infra Transformation Analyst (1 yr)
Infosys
Senior System Engineer (3 mos)
Systems Engineer (2 yrs 2 mos)
Education
Bachelor of Engineering at Thiagarajar College of Engineering
Internship at Indian Institute of Technology, Madras
HSC at Seventh Day Adventist Higher Secondary School
