Kenta Yokota

CEO

Tokyo, Japan8 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proven leadership in incident management and technical operations.
  • Multilingual communicator enhancing team collaboration.
  • Strong foundation in Linux system administration.
Stackforce AI infers this person is a Fintech professional with strong expertise in incident management and system operations.

Contact

Skills

Core Skills

Incident ManagementLinux System Administration

Other Skills

Incident CommandLog AnalysisRoot Cause Problem SolvingSQLKibanaSplunkLinuxInternal CommunicationsProgrammingPythonRuby on RailsmacRubyJapaneseEnglish

About

At Rakuten Payment, my role as Assistant Manager intertwines my academic foundation in Computer Science with hands-on technical leadership. We navigate critical system incidents, ensuring swift and effective resolution. My education from the University of Tsukuba and the global perspective gained as an exchange student at the University of the Philippines have been instrumental in honing my competencies in Linux system administration and incident command. Leading a technical operations team, I manage both urgent incident responses and ongoing system inquiries. My multilingual capabilities in Japanese, English, and Chinese enhance our team's communication, fostering seamless collaboration with diverse stakeholders. These skills, coupled with my strategic log analysis proficiency, empower our organization to maintain robust and resilient payment solutions for our users.

Experience

8 yrs 5 mos
Total Experience
4 yrs 1 mo
Average Tenure
3 yrs 9 mos
Current Experience

Rakuten payment, inc.

2 roles

Vice Group Manager

Promoted

Jan 2026Present · 3 mos · Tokyo, Japan

  • Operation Kaizen Group
  • Responsible for company-wide holistic improvements on services operations with SRE practices.

Assistant Manager

Jul 2022Feb 2026 · 3 yrs 7 mos · Tokyo, Japan

  • ◆System Incident Commander
  • leads incident shooting teams in urgent situations.
  • investigation of the impact of incidents and root cause analysis by log analysis ( Kibana, Splunk, Linux) and data analysis ( SQL,Linux) with huge microservices system
  • responsive and prompt internal communications with many stakeholders including internal and external companies.
  • ◆Operation Manager
  • leads a technical operation team for mission-critical technical operations.
  • leads a technical engineer team for system inquires from internal and external companies.
Incident ManagementIncident CommandLog AnalysisRoot Cause Problem SolvingLinux System AdministrationSQL+2

Rakuten

Application Engineer

Apr 2019Feb 2026 · 6 yrs 10 mos · Tokyo, Japan

  • System Operator in Rakuten Payment

株式会社ネットプロテクションズ

Software Engineer Internship

Nov 2017Apr 2019 · 1 yr 5 mos

Nanameue, inc.

Engineer Internship

Jul 2015Dec 2015 · 5 mos · Tokyo, Japan

  • what I have done:
  • ・Management SNS services
  • ・Developing iOS apps
  • ・Customer service
  • ・Many chores in Startup
  • a blog entry about summary I had done in this internship (in Japanese):
  • http://skytechblog.hatenablog.com/entry/2015/12/24/145831
  • corporation site:
  • https://nanameue.jp

Education

University of Tsukuba

Bachelor's degree — Computer Science

Jan 2014Jan 2019

University of the Philippines

Exchange Student

Jan 2015Jan 2015

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