Girish Venkatesh

CEO

Bengaluru, Karnataka, India22 yrs experience

Highly Stable

Key Highlights

20+ years in IT Transition and Service Delivery
Proven track record of on-time project execution
Expert in managing multi-functional teams across regions

Stackforce AI infers this person is a seasoned IT Transition and Service Delivery Leader with expertise in global enterprise transformations.

Contact

Skills

Core Skills

Service DeliveryTeam ManagementIt Transition ManagementClient ManagementTechnical Solution DevelopmentCost ModelingIt Infrastructure ManagementClient SolutionsProblem ManagementRoot Cause AnalysisService TransitionsTalent Management

Other Skills

Vendor ManagementIT Service ManagementRisk AssessmentCloud MigrationRisk ManagementSLA GovernanceTrend AnalysisITILPre-salesActive DirectoryBusiness AnalysisCloud ComputingIncident ManagementManagementOutsourcing

About

PMP- and ITIL-certified IT Transition & Application Service Delivery Leader with 20+ years of experience driving end-to-end application transitions, service readiness, knowledge transfer, and implementation governance across APAC, EMEA, and the Americas. Proven ability to coordinate multi-functional teams, streamline transition processes, enhance SLAs, and ensure seamless go-lives with minimal business disruption.

Experience

22 yrs

Total Experience

7 yrs 1 mo

Average Tenure

7 mos

Current Experience

Joulestowatts business solutions pvt ltd

Program Head

Sep 2025 – Present · 7 mos · Bengaluru, Karnataka, India · On-site

Own end-to-end client delivery across accounts, ensuring SLAs, quality, and timelines.
Lead and mentor delivery managers and recruitment teams to meet hiring and fulfillment goals.
Act as the primary client interface, driving proactive communication and rapid issue resolution.
Standardize delivery processes, tools, reporting, and performance governance.
Define and track KPIs, drive reviews, and ensure delivery accountability.
Manage account profitability through capacity planning and optimal resource utilization.
Partner with HR, IT, Operations, Pre-Sales, and Account teams for onboarding, compliance, and growth.
Drive initiatives to improve productivity, quality, and customer satisfaction.

Service DeliveryVendor ManagementTeam ManagementIT Service Management

Capgemini

4 roles

IT Transition Manager

Promoted

Aug 2020 – Sep 2025 · 5 yrs 1 mo · Hybrid

Led large-scale global IT transitions, including a 900+ FTE program across APAC, EMEA, and the Americas, as part of enterprise transformation initiatives.
Delivered multiple 400–1,200 FTE transitions with 100% on-time and quality-compliant execution.
Drove end-to-end transition readiness covering infrastructure, access management, ODC setup, contact center telephony, and vendor onboarding for banking and enterprise clients.
Strong client-facing leader, proactively resolving delivery risks and aligning transition plans with evolving business priorities.
Led enterprise risk assessments and mitigation planning, ensuring continuity across complex, multi-vendor environments.
Supported Azure and AWS cloud migration initiatives, working closely with security, operations, and application teams.

IT Transition ManagementClient ManagementRisk AssessmentCloud Migration

Technical Solution Owner

Jan 2018 – Jul 2020 · 2 yrs 6 mos · Hybrid

Partnered with Enterprise Solution Architects to define end-to-end IT solution components.
Collaborated with business application owners and SMEs across tools and infrastructure.
Built comprehensive IT cost models covering tools, infrastructure, resources, and third-party vendors.
Developed solution timelines, assumptions, dependencies, and risk profiles.
Presented solution and financial inputs to the Solution Review Board (SRB).
Led technical due diligence and supported contract negotiations covering scope, assumptions, IT SOW, and dependencies.
Worked closely with Transition and IT Transition Managers to validate assumptions and create integrated program plans.

Technical Solution DevelopmentCost ModelingRisk Management

Information Technology Service Manager

Sep 2015 – Dec 2017 · 2 yrs 3 mos · Hybrid

Led IT infrastructure solutioning and setup for Business Services clients.
Acted as single IT interface for internal and client stakeholders.
Owned telephony, network performance, and SLA governance.
Delivered business-aligned solutions for new deals and account expansions.
Managed large-scale IT transformation programs end to end.
Supported commercials, change requests, and growth initiatives.

IT Infrastructure ManagementSLA GovernanceClient Solutions

Problem Manager

Jun 2014 – Aug 2015 · 1 yr 2 mos · Hybrid

Led end-to-end Problem Management, from identification through permanent resolution.
Drove root cause analysis (RCA) with resolver groups to prevent repeat incidents.
Performed business impact analysis in collaboration with customers and service leadership.
Used trend analysis to recommend corrective and preventive actions.
Ensured change requests were raised and implemented for permanent fixes.
Facilitated cross-functional resolution and conducted post-problem reviews.

Problem ManagementRoot Cause AnalysisTrend Analysis