Gagandeep Singh

Associate Consultant

Bengaluru, Karnataka, India11 yrs experience

AI Enabled

Key Highlights

Over 10 years of IT experience in cloud technologies.
Expert in managing complex multi-tenant O365 environments.
Proven track record in cloud migration and compliance.

Stackforce AI infers this person is a Cloud Infrastructure Specialist with expertise in Office 365 and Azure technologies.

Contact

deepgagansingh01@yahoo.com LinkedIn

Skills

Core Skills

Office 365 AdministrationAzure Active DirectoryActive Directory

Other Skills

Microsoft Outlookmicrosoft purviewexchnage onlineEmail MigrationAzure AD Connectsecurity and complianceMicrosoft IntuneOffice 365Group PolicyO365 defenderEntra idMicrosoft TeamsMicrosoft 365Microsoft Modern WorkplaceEnterprise Messaging Administrator

About

I am a results-driven IT professional with over 10 years of experience specializing in Office 365 Administration, Azure Active Directory, and cloud migration services. I have a proven track record of managing complex, multi-tenant O365 environments—including Exchange Online, Microsoft Teams, and OneDrive—while ensuring robust security and compliance through solutions like Microsoft Purview and O365 Defender. In my current role as a Consultant at HCLTech, I oversee the management of multiple O365 tenants and drive seamless integration across various platforms. I also take pride in leading recruitment initiatives and training programs to empower new talent and foster operational excellence. My previous experiences at BirlaSoft, Capgemini, and Convergys have allowed me to master areas such as user provisioning, licensing, migration planning, and troubleshooting in both cloud and hybrid environments. With a Master’s in Computer Applications from Punjab Technical University and certifications in Managing Office 365 Identities and Requirements (Exam 70-346), I bring a solid technical foundation combined with a strategic approach to IT infrastructure management. I am passionate about leveraging innovative cloud technologies to address modern workplace challenges and help organizations thrive in a digital-first era. Let’s connect if you’re interested in discussing IT strategy, cloud transformation, or emerging trends in enterprise technology.

Experience

Hcltech

Consultant

Jun 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

Managing various components of the Microsoft cloud environment, including Exchange Online, Azure AD, AD-Connect, OneDrive, Microsoft Teams, and Security and Compliance Center.
Directly interacting with end-users to resolve issues and provide technical support.
Planning and implementation of changes across cloud services while ensuring minimal impact on business operations.
Creating Standard Operating Procedures (SOPs) to improve processes and enhance end-user experience.
Providing on-call support during non-business hours to ensure uninterrupted service delivery.
Managing licensing, assignment, and renewal of Microsoft cloud service licenses.
Handling user and group provisioning, ensuring proper access and security compliance.
Actively participating in recruitment initiatives to attract and hire top talent for the team.
Conducting training sessions and onboarding programs for new hires to develop their technical and operational skills.

Microsoft OutlookOffice 365 Administrationmicrosoft purviewexchnage onlineEmail MigrationAzure AD Connect+7

Birlasoft

Technical Lead

Dec 2021 – Jun 2024 · 2 yrs 6 mos · India · On-site

Managed and maintained multiple O365 tenants including exchange online, Microsoft Team, One-Drive, Azure AD- Connect, Azure AD-Connect, Security and compliance.
Was responsible for mailbox migration planning, and implementation.
Handled centralized mail flow related issues in hybrid environment.
Configured Security and compliance policies via Microsoft purview and O365 Defender.
Was responsible for Managing individual and group-based licensing.
Windows server 2012 group policy implementation and troubleshooting.
Use to work directly with end user to resolve their IT related issues.
Was responsible to provide KT for new joiners and SOP creation for process improvement.
Took care of org wide change planning and implementation.

microsoft intuneOffice 365 AdministrationMicrosoft TeamsMicrosoft 365Microsoft Modern WorkplaceEmail Migration+8

Capgemini technology india pvt ltd

Consultant

Nov 2019 – Dec 2021 · 2 yrs 1 mo · Bengaluru, Karnataka, India

Managed and maintained Office 365 environments for 100,000+ users, exchange online, Microsoft Team, One-Drive, Azure AD-Connect, Azure AD-Connect.
Handled users provisioning and migration.
Managed individual and group-based licensing.
Worked on Sync issues, hard match, soft match
Worked on Microsoft purview compliance portal to configure compliance policies, DLP, Content search, E-Discovery, Auditing etc.
Incident distribution/handing, reports management, backlog management.
Change management (planning & implementation).
Active participation in SOP creation for process smoothness.

Office 365 AdministrationMicrosoft 365microsoft teamsEnterprise Messaging AdministratorAzure AD ConnectAzure Active Directory+5

Microsoft

Operations Lead

Aug 2017 – Sep 2019 · 2 yrs 1 mo · Pune Area, India

Assisted Microsoft global clients for office 365/EXO issues.
Helped admins for adding domains in office 365.
Performed migrations e.g., Cutover, IMAP, Staged, Hybrid Migration, PST.
Worked on Microsoft purview compliance portal to configure compliance policies, DLP, Content search, E-Discovery, Auditing etc.
Supported users for Mail-flow for hybrid and cloud only environment.
Assisted users for Spam, Anti Phishing, Malware policies planning and implementation.
Helped admins for Azure AD connect set up, configuration and troubleshooting.
Supported clients for Retention/DLP/Litigation/RIM implementation and troubleshooting.
Worked on Microsoft Outlook issues.
Worked on tools like SARA, OFF-CAT, IDFIX.
Office installation and activation issues.

Microsoft OutlookOffice 365 AdministrationMicrosoft 365Enterprise Messaging AdministratorAzure AD ConnectAzure Active Directory+6

Innovative technologies by design

Technical Engineer

Mar 2016 – Aug 2017 · 1 yr 5 mos · Chandigarh Area, India

Worked with ITBD and supporting global clients.
Monitoring of various backup solutions e.g., Replibit, Storegrid, CPM, Cloudberry, Azure, DPM.
Monitoring of server alerts.
Supported end users for outlook and 3rd party software, Antivirus, installation, and configuration issues.
Password Administrator.
Domain management in office 365.
Level 1 tasks for Exchange Online and Exchange Online Protection Administration and Troubleshooting.
Active Directory Account Management
Group Policy Management, Designing and applying Group Policies
Account lockout Management.