Sep 2023 – Dec 2023 · 3 mos

Jul 2020 – Aug 2023 · 3 yrs 1 mo

• With offices in the US, UK, Spain, and Dubai, and with millions of customers around the world, Bumble's mission is to create a world in which all relationships are healthy and equitable, through kind connections. We operate the Bumble, Badoo, Fruitz, Bumble for Friends (BFF), and Official apps.
• I was responsible for growing company revenue to over $1bn in annualized annual revenue while maintaining and expanding EBITDA margins (25%+). I led global operations, with direct responsibility for Product, Engineering, Revenue, Marketing, Brand, Safety, Customer Operations, Planning, and Information Security, and M&A, and shared responsibility for finance and human resources.
• Partnering with our founder/CEO, I led the company through a successful IPO (~30x oversubscribed), and multiple subsequent offerings. I also led the transition of the company from being a long time privately held company to a public company operating model, including all aspects of investor relations, participation in earnings calls, and frequent engagement with investors and analysts.

Jan 2023 – Present · 3 yrs 3 mos

• Member of the Board of Directors of Gap Inc ($GPS), the parent company of Gap, Banana Republic, Old Navy, and Athleta.

Jan 2020 – Jan 2023 · 3 yrs

• Advisor and Board Member of leading behavioral health AI platform.

Jan 2019 – Present · 7 yrs 3 mos

• Member of the Board of Trustees of Public Storage ($PSA). Public Storage, a member of the S&P 500 and FT Global 500, is a REIT that primarily acquires, develops, owns, and operates self-storage facilities.

May 2016 – Jul 2020 · 4 yrs 2 mos · Mountain View, California, United States

• Member of the leadership team for Google Cloud, Google's cloud computing business, from early stages to over ~$13bn in annual revenue and over 6 million paying customers. Direct report to Google Cloud CEO.
• Built commercial and operational foundation for Google Cloud, enabling hypergrowth in highly competitive market.
• Joined as President, Global Customer Operations, in 2016. Full accountability for global revenue, and responsible for building and leading sales and go-to-market operations for Google Cloud, including Google Cloud Platform, GSuite (Gmail, Google Docs, Sheets, Slides, Drive, Meet), Enterprise Maps, and Enterprise Devices (Chromebook and Android).
• Assumed expanded role in 2017 as President, Industry Products and Solutions, with global responsibility for priority industry vertical product management, engineering, go-to-market, and P&L, as well as Google Cloud's ecosystem, business development/ strategic partnerships, pricing, international expansion, online customer experience, and customer operations.
• Focus industries include retail/consumer, healthcare and life sciences, financial services, telco, media & entertainment, manufacturing, industrial & transportation. Notable customer wins include HSBC, Goldman Sachs, SAP, Splunk, AirAsia, Target, Carrefour, Fast Retailing/ Uniqlo, Telecom Italia, Activision Blizzard, Twitter, Verizon, and Snap. Notable partners include SAP, Salesforce, Accenture, and Deloitte.
• Also served as an Advisor to CapitalG, Alphabet's growth equity fund.

Apr 2012 – May 2016 · 4 yrs 1 mo · Las Vegas, Nevada Area

• Co-led operational turnaround, improving EBITDA by 40%+ in 4 years while growing market share, diversifying revenue streams, and delivering highest operating margins, customer satisfaction, employee engagement, RevPAR growth, and marketing efficiency levels in company history and across the industry.
• Direct report to Chairman and CEO. Member of the Executive Operating Committee. Member of Capital Committee overseeing annual capital plan. Shared P&L accountability for company-wide performance (~$9bn in revenue and over $2bn in EBITDA). Frequent engagement with private equity sponsors from TPG and Apollo Global Management.
• Created and led company-wide performance management system and operational process. Directly managed multi-billion dollar budget and oversaw team of >2000 people, with direct reports including the CIO and Chief Analytics Officer.
• Led Marketing, Sales, Information Technology, E-Commerce, Data Analytics, Product, Customer Experience, Revenue Management, and Distribution globally for Caesars’ 50+ resort destinations (including hotel, dining, nightlife, and retail). Recruited, coached, and mentored a high performance leadership team from inside and outside the industry.
• Core member of the team responsible for the design and launch of $1.5bn in new development projects.
• Full accountability for Group/Convention and Live Entertainment lines of business. Led the team that conceived, negotiated, and launched the groundbreaking Britney Spears and Jennifer Lopez residencies.
• Led several company-wide strategic initiatives, including integration of our legacy capabilities with our industry-leading social/mobile gaming business (Playtika), and modernization of our ‘Big Data’ and analytics platforms and infrastructure.
• Promoted to Chief Commercial Officer from Chief Marketing Officer in 2014.

Jan 2005 – Jan 2012 · 7 yrs · Greater New York City Area

• Focus on consumer-facing tech-enabled industries, especially financial services, technology, media, and travel/ hospitality. Led McKinsey's customer loyalty service line.

Jan 2003 – Jan 2005 · 2 yrs · Austin, Texas Area

• Led business development, solutions, and product definition for Trilogy's consumer goods and consumer electronics/ high tech verticals.

Jan 1998 – Jan 2003 · 5 yrs · Greater Boston Area

• Principal in boutique consulting firm, founded by Regis McKenna. Focus on developing product, marketing, category creation, and go-to-market strategies for leading technology and technology-enabled companies in the US, Asia, and Europe.