Jan 2024 – Mar 2025 · 1 yr 2 mos

• Managed end to end business operations with responsibilities such as managing customer relationships, vendor management, process enhancements, etc
• Liaise with internal teams, and vendors to create a bouquet of custom services inline with customer requirement.
• Coordinate with cross functional teams & internal stake holders to ensure timely delivery of deliverables.

Jun 2022 – Jan 2024 · 1 yr 7 mos

• About Organization:
• The Printo Document Services Pvt. Ltd. is a retail chain that offers print and document services all under one roof. Headquartered in Bangalore, Printo has its stores & production facilities in Hyderabad, Chennai, Delhi, Pune, etc.
• Synopsis:
• Manage end-to-end Hub Operations of South Indian Region, including Vendor Management, E-Commerce operations, B2B & Retail Deliverables including Sales Support, Project Management, Process Improvement, Market Research, in various verticals of Online, Digital, Wide-Format, Sublimation, Wall Branding & Signage’s, On-Demand Publishing, Digital Wallet Kits, Gifting, Outsource, Drop-Shipping, etc.

May 2018 – Jun 2022 · 4 yrs 1 mo

• About Organization:
• Manipal Technologies Limited (MTL) is a leading player in the fintech, enterprise solution, digital media, financial inclusion, cards, door step banking, secure solutions, commercial print, and print industry in India since 1941.
• Synopsis:
• Managing day-to-day factory operations, including vendor management, customer relationship management and b2b sales support and customer relationship management in BFSI segment.
• Role:
• » Handling overall planning activity including new product deployment, production planning and procurement. Coordinate with internal and external suppliers working along with Logistics to support customer needs and expectations.
• » Build and maintain strong relationship with customers, suppliers and logistics partners.
• » Facilitate & support customer/prospect factory visits, sample developments for new projects including tenders and new project implementation.
• » Adhering and implementation of Governance policies and addressing related concerns
• » Monitoring and P&L ownership
• » Performing competitor analysis for the segment of account and enabling client introduction
• » Supporting Sales growth by working closely with Sales & Marketing team
• » Determining staffing requirements, work assignment and schedules for new product and projects using GANTT Charts, etc.
• » Creating production reports, evaluating, analyzing & Interpret the reports to the management as needed on time-to-time basis across all editions.
• » To meet and achieve service agreements, continuously testing the values, quality, performance and compliance within the portfolio by proactive Continuous Service Improvement (CSI) model.

Feb 2015 – Apr 2018 · 3 yrs 2 mos

• About Organization:
• Manipal Technologies Limited (MTL) is a leading player in the fintech, enterprise solution, digital media, financial inclusion, cards, door step banking, secure solutions, commercial print, and print industry in India since 1941.
• Synopsis:
• Managing day-to-day factory operations, including vendor management, customer relationship management and b2b sales support and customer relationship management in BFSI segment.
• Role:
• » Handling overall planning activity including new product deployment, production planning and procurement. Coordinate with internal and external suppliers working along with Logistics to support customer needs and expectations.
• » Build and maintain strong relationship with customers, suppliers and logistics partners.
• » Facilitate & support customer/prospect factory visits, sample developments for new projects including tenders and new project implementation.
• » Adhering and implementation of Governance policies and addressing related concerns
• » Monitoring and P&L ownership
• » Performing competitor analysis for the segment of account and enabling client introduction
• » Supporting Sales growth by working closely with Sales & Marketing team
• » Determining staffing requirements, work assignment and schedules for new product and projects using GANTT Charts, etc.
• » Creating production reports, evaluating, analyzing & Interpret the reports to the management as needed on time-to-time basis across all editions.
• » To meet and achieve service agreements, continuously testing the values, quality, performance and compliance within the portfolio by proactive Continuous Service Improvement (CSI) model.

Jun 2012 – Jan 2015 · 2 yrs 7 mos

• About Organization:
• Manipal Technologies Limited (MTL) is a leading player in the fintech, enterprise solution, digital media, financial inclusion, cards, door step banking, secure solutions, commercial print, and print industry in India since 1941.
• Synopsis:
• Manage life cycle of existing product & perform market research, competitor analysis to provide inputs to products team to facilitate new product development.
• Role:
• » Define the product / service strategy and roadmap for new and existing products.
• » Managing the product life cycle from strategic planning to tactical activities.
• » Drive solution set across functions (primarily R&D, SBU and Marketing / Sales Team) through market requirements, product contract, and positioning.
• » Specify market requirements with justification for current and future products / services by
• internal & external market information & market research supported by on-going visits to customers and non-customers.
• » Develop and implement a company-wide go-to-market plan, work with all departments to
• execute projects efficiently.
• » Work with third parties to assess partner relationships for sourcing activities.

Sep 2010 – Jun 2012 · 1 yr 9 mos

• During this two-year period, I pursued my postgraduate degree with great passion and commitment, immersing myself in a range of academic modules, projects, and practical experiences. This career break allowed me to deepen my knowledge, expand my skill set, and develop new insights that have since proven invaluable in my professional journey. Additionally, the break provided me with an opportunity to focus on personal growth, reflection, and long-term career planning. Overall, the decision to take a career break to pursue my postgraduate study has significantly enriched my career trajectory and opened up new opportunities for professional advancement.

Feb 2010 – Sep 2010 · 7 mos · Karnataka, India

• About Organization:
• The Suzlon Group is one of the leading renewable energy solutions provider in the world with presence in 17 countries.
• Synopsis:
• Supervising/Managing of daily Production operations across all editions of organization and ensuring the schedules and objectives are met.
• Role:
• » To supervise various production activities including process planning.
• » To utilize manpower effectively and efficiently to meet the demand.
• » To inspect wind turbines and make sure its defect free and offer the turbines for further inspection to QC and DNV.
• » Creating production reports, evaluating, analyzing & Interpret the reports to the management as needed on time-to-time basis.