Mar 2024 – Present · 2 yrs 1 mo · Hybrid

• Affiliate Faculty, Advanced Certificate in Innovative Educational Technologies

Jan 2024 – Jun 2025 · 1 yr 5 mos

Nov 2022 – Jan 2024 · 1 yr 2 mos

Nov 2021 – Nov 2022 · 1 yr

Nov 2019 – Dec 2021 · 2 yrs 1 mo · Singapore

• Learning and OD Interventions Design
• In my work in designing learning interventions for organizations, I apply my knowledge of subject matter in Business Analytics, Digital Transformation, Leadership, Strategy etc. to design customized learning journeys and solutions for corporate clients across APAC markets. These include the design of online, blended and in-class learning. I am also deeply involved in client conversations to align program solutions with key asks of clients.
• Business Development
• I support the growth of the APAC markets by developing the corporate client base in the APAC market through outreach and in-depth client conversations. I also design and execute market segmentation strategy in APAC to enhance reach to corporate clientele.

Nov 2019 – Dec 2021 · 2 yrs 1 mo · Singapore

Jul 2014 – Nov 2019 · 5 yrs 4 mos

• Lower Primary Segment Head for a private educational firm, specialising in developing the annual English curriculum plan for two primary levels based on consumer demands and market trends, designing curriculum materials to meet needs of clientele based on subject mastery, and developing the product line and product growth of the lower primary segment.
• Managerial and Specialist duties include:
• Plan curriculum for English segment
• Design curriculum materials for English segment
• Develop online learning platform
• Observe new education trends and incorporating them into products
• Develop new education products for clientele
• Customise products to meet specific needs of clients
• Manage and coach new team members
• Develop marketing collaterals based on product knowledge
• In charge of developing lower primary product growth

Oct 2012 – Jul 2014 · 1 yr 9 mos

• Managing human resources and planning teachers schedules to ensure that all products can be executed successfully
• Planning the schedules of classes to meet the needs of clients
• Overseeing the set up of a new outlet and planning the timetables of new products
• Managing an entire facility, including internal human resources and clients
• Speaking with clients and gathering feedback on products and employees
• Ensuring employee and customer satisfaction at a new education centre
• Running the day-to-day operations of an entire education facility
• Managing and training new members of the team
• Using Microsoft Dynamics to carry out project and resource management

Apr 2010 – Aug 2010 · 4 mos

• Administrative duties such as data entry
• Organising meet-and-greet sessions between scholarship providers and recipients
• Communicating with scholarship recipients and ensuring that they meet the requirements listed by scholarship providers

Jan 2007 – Jun 2007 · 5 mos

• Attached to the Tax, Individual Executive Service Department of KPMG, Singapore
• Underwent rigorous training for tax laws and practices in Singapore
• Underwent mentorship and training under a Senior Associate of Tax at KPMG
• Executed tax computations for clients of the firm
• Miscellanous administrative duties including billing and timesheets