Ehsaneh Shabestariniya

Operations Associate

United Kingdom8 yrs experience
Highly Stable

Key Highlights

  • MBA graduate with diverse experience in retail and education.
  • Strong leadership and customer service skills developed in management roles.
  • Excellent communication and organizational abilities.
Stackforce AI infers this person is a versatile professional with experience in retail and education sectors.

Contact

Skills

Core Skills

Customer ServiceSalesLeadership

Other Skills

ForecastingFashion RetailBudgetingCustomer SatisfactionRetailE-LearningRetail SalesIBM SPSSCommunicationPeople ManagementManagementTime ManagementMicrosoft OfficeResearch SkillsPublic Speaking

About

I am an MBA Graduate who has experience working in Fast-Paced Retail and also in the Higher Education sector as a Lecturer, Marker & Examiner. I am seeking to launch my career in school environment where my excellent communication, organisation and problem-solving skills,can be utilised.

Experience

Starbucks

Barista

May 2024Aug 2024 · 3 mos · London Area, United Kingdom

Tesco

Customer Assistant Stock Control

Jun 2023Aug 2023 · 2 mos · London Area, United Kingdom

  • -Welcomed customers

The elvetham, hampshire

Food Server

Dec 2022Mar 2023 · 3 mos · Hampshire, England, United Kingdom · On-site

  • I worked for Elvetham hotel during Christmas.

London souvenirs

Sales Assistant

Apr 2022Jun 2022 · 2 mos · Greater London, England, United Kingdom

  • I worked for London Souvenirs with tourists from all over the world. My role involved serving customers, help them with clothes fitting, working in the stockroom and cash-handling. I enjoyed this job because it was collaborative and interesting, and I met lots of visitors to London especially the USA.
SalesForecastingFashion RetailBudgetingCustomer ServiceCustomer Satisfaction+1

University of sussex

Board of Markers

May 2021Jun 2021 · 1 mo · Brighton, England, United Kingdom

  • I worked with the University of Sussex to help Business and Marketing undergraduates with marking their assignments and exams and providing feedback to enhance their academic performance.
SalesFashion RetailCustomer Service

Fajr mashin company

Finance Manager

May 2015May 2020 · 5 yrs · Tehran Province, Iran

  • I worked as a Finance Manager managing a team of Accountants. This involved me developing and growing my leadership and customer service skills. Some of my duties entailed me to report regularly on balance sheets and I spearheaded meetings to improve service delivery. I coordinated the orders from clients to get them shipped across Iran (i.e., exporting of goods internally to different geographical locations within this country). It was an interesting role which developed and enhanced my business acumen, leadership and collaborative skills.
SalesFashion RetailCustomer ServiceLeadership

Wood trading company

Foreign Commercial Manager

Jan 2015May 2020 · 5 yrs 4 mos · Tehran Province, Iran

  • I managed a team of employees, and they were pricing the items and selling goods. My role was to coach, motivate, delegate tasks and to ensure that my team's customer service and performance was excellent.
SalesFashion RetailCustomer Service

St. james school

2 roles

Teaching Assistant

Oct 2011Oct 2013 · 2 yrs · Exeter, England, United Kingdom

  • Delivering tailored teaching activities (maths and physics sessions) to students on either a one-to-one basis or in small groups.
  • Making sure that the pupil’s that you support are able to engage in learning and stay on task during the lesson or activity.
  • Providing support outside of your normal classes, such as helping during exams and going on school trips.
  • Motivating high school students and make sure appropriate time management through regular meetings and working to a deadline.
Sales

Persian Examiner

May 2011May 2013 · 2 yrs · Exeter, England, United Kingdom

  • Preparing (Q&A) and examine Afghan students in Farsi module, although I was not involved in marking papers.
  • Regularly giving feedback to the teacher on student progress and behaviour.
  • Providing extra supports to students with special needs or those who speak English as a second language.
  • Helping with extra-curricular activity such as breakfast and after-school clubs, homework club, revision sessions or lunch-time duties.
  • Setting project agenda and writing periodic summative reports
SalesFashion Retail

Education

WAES College

Digital Marketing

Jan 2024Jan 2025

Bangor University

Master's degree

Sep 2013Dec 2014

University of Exeter

Bachelor's degree — Business Studies

Jan 2010Jan 2013

Bellerbys Global

Foundation degree — Business Course

Jan 2009Jan 2010

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