Kunal Pathak

Operations Associate

Dubai, United Arab Emirates13 yrs 7 mos experience

Highly Stable

Key Highlights

Over 12 years of retail leadership experience.
Expert in driving operational excellence and profitability.
Passionate about mentoring high-performing teams.

Stackforce AI infers this person is a Retail Management expert with a focus on customer experience and team leadership.

Contact

Skills

Core Skills

Customer ExperienceTeam ManagementStore Operations

Other Skills

Customer EngagementCustomer ServiceIn-store TrainingDevelopmentVisual MerchandisingCoachingSales ManagementStore ManagementSales OperationsStaff TrainingRetail SalesFashionCustomer SatisfactionCustomer Service ManagementTeam Leadership

About

Retail leader with 12+ years’ experience driving growth in MBOs & EBOs. Skilled in strategy, execution, and delivering results in sales, operations, and P&L. Passionate about building, mentoring, and leading high performing teams while driving operational excellence, profitability & fostering a customer first culture to achieve sustainable growth. On a mission for Vision to Billions — turning bold goals into business realities, inspiring teams, and creating impact that reaches far beyond the store floor.

Experience

Lenskartme

Retail Store Manager

Sep 2024 – Present · 1 yr 7 mos · Dubai, United Arab Emirates · On-site

Apparel group

3 roles

Retail Store Manager - Naturalizer

Promoted

May 2021 – Aug 2024 · 3 yrs 3 mos

Store operations, Customer Service, team management, in-store training and development.

Customer ExperienceCustomer EngagementStore OperationsCustomer ServiceTeam ManagementIn-store Training+1

Footwear Division Manager (Empora)

Nov 2020 – May 2021 · 6 mos

Responsible for Handling multi brands - Hush Puppies, Toms, Dune London, Aerosoles, Naturalizer.

Customer ExperienceCustomer Engagement

Retail Store Manager-Anne Klein

May 2019 – May 2021 · 2 yrs

Store operations, daily sales budgeting, team management, visual merchandising,

Customer ExperienceCustomer EngagementStore OperationsVisual Merchandising

Ssipl retail ltd

Retail Store Manager

Aug 2013 – Apr 2019 · 5 yrs 8 mos · Dehra Dun Area, India

Managing concept Footwear MBO with over 25+ brands including Men's , Women's , Handbags & Shoe care accessories. The store was awarded for the best performance in Shoe Care & Men's Category.

Customer ExperienceCustomer Engagement