Azra Siddiqui

Operations Associate

Delhi, India1 yr 6 mos experience

Most Likely To Switch

Key Highlights

Recent MBA graduate with finance expertise.
Strong communication and customer service skills.
Proficient in MS Office applications.

Stackforce AI infers this person is a Fintech professional with a focus on operations and sales in the banking sector.

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Skills

Core Skills

Operations ManagementSales

Other Skills

Customer Service RepresentativesRetailTeamworkMicrosoft OfficeFinancial EducationBusiness EnglishUrduHindiBFSICustomer Relationship Management (CRM)Customer ServiceCorporate Social ResponsibilityRetail BankingTime ManagementProblem Solving

About

I am a recent graduate with a background in science. Additionally i have done BFSI (Banking, Financial Services, and Insurance) course to deepen my knowledge in the financial sector. I possess strong communication skills and a proficiency in MS Office , including Word, Excel, and PowerPoint. I am eager to apply my academic background and skills in a professional setting where I can contribute effectively and continue to learn and grow.

Experience

Kotak life

Assistant Manager - Operations

Apr 2025 – Present · 1 yr · DLF prime tower Okhla phase 1 · On-site

Kotak Life Insurance operations involve handling policy issuance, premium collections, claims processing, customer service, underwriting, and compliance. Their backend team ensures smooth documentation, risk assessment, and regulatory adherence, while the front-end teams assist customers with queries, policy renewals, and claims settlements efficiently.

Operations ManagementCustomer Service Representatives

Yes bank

Senior Sales Officer

Oct 2024 – Apr 2025 · 6 mos · Defence Colony, Delhi, India · On-site

The CASA Sales Officer at YES BANK is responsible for acquiring new Current & Savings Accounts, meeting sales targets, ensuring KYC compliance, and cross-selling banking products. It's a target-driven role requiring strong communication and sales skills.

SalesRetail