Dec 2021 – Jul 2023 · 1 yr 7 mos · Toronto, Ontario, Canada

• Led UX efforts for two new products and some existing product improvements. It includes continuous discovery, applying research methods, conducting ideation workshops, cross-functional team collaboration and product testing.
• 1) Successfully launched 2 new products for the platform users by conducting user research, visual designing and cross-functional collaboration.
• 2) Helped increase client retention rate by designing new features and improving the existing products and the platform.
• 3) Contributed to increase in ARR of the company by working on a new rebranding strategy which involved revamping the design system following design principles and WCAG 2.0 accessibility guidelines.
• 4) Improved usability of the existing products by collecting customer feedback, brainstorming the potential solutions and implementing them.

Apr 2015 – Sep 2020 · 5 yrs 5 mos · Singapore, India · On-site

• 1. Team Leadership and Mentorship: Directed and mentored a team of designers, delivering high-quality construction drawings and design deliverables on time and within budget.
• 2. Stakeholder Management: Successfully coordinated with up to 35 stakeholders, including clients, contractors, and regulatory bodies, ensuring smooth project execution and stakeholder satisfaction.
• 3. Client Engagement and Cost-Benefit Analysis: Engaged with clients to understand their needs, conducting thorough cost-benefit analyses using advanced digital and computational design tools to optimize project outcomes.
• 4. Site Coordination and Issue Resolution: Collaborated with on-site teams to address and resolve construction issues, manage client expectations, and ensure high levels of client satisfaction.
• 5. Conducted Comprehensive Feasibility Studies: Led feasibility assessments for high-rise buildings and large-scale factory projects across Southeast Asia, ensuring alignment with client requirements, local regulations, and building codes.
• 6. Innovative Design Presentation: Utilized cutting-edge technologies such as virtual reality (VR) and 3D printing for effective presentation and design studies, enhancing client understanding and project visualization.
• 7. Environmental Design Optimization: Performed environmental design analysis to reduce heat load and enhance natural lighting, contributing to sustainable building practices and improved energy efficiency.

Jun 2012 – Dec 2013 · 1 yr 6 mos · New Delhi, Delhi, India · On-site

• 1. Project Management: Independently managed multiple residential and institutional projects, overseeing all phases from design conception to on-site construction.
• 2. Design Coordination: Collaborated with structural, mechanical, and electrical consultants to optimize designs, ensuring seamless integration and technical feasibility.
• 3. Client and Stakeholder Engagement: Engaged with clients and stakeholders to facilitate critical design decisions, maintaining clear communication and ensuring alignment with project goals.

May 2011 – Jun 2012 · 1 yr 1 mo · New Delhi, Delhi, India · On-site

• 1. Concept Design and Detailing: Led the conceptual design and detailed planning for various architecture and urban projects, ensuring innovative and functional outcomes.
• 2. Design Competitions: Actively participated in design competition projects, contributing creative and competitive solutions to achieve recognition and success.
• 3. Consultant Coordination: Coordinated with structural, mechanical, and electrical consultants to optimize building designs, ensuring technical accuracy and integration across all disciplines.