Ujan Kundu

Product Manager

Pune, Maharashtra, India18 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in product management and user-centric design.
Expert in data-driven decision making and analytics.
Strong leadership skills with a focus on team mentoring.

Stackforce AI infers this person is a Product Management expert in Digital Retail and E-commerce with strong analytical and leadership capabilities.

Contact

ujan.kundu@gmail.com LinkedIn

Skills

Core Skills

Product ManagementRoadmapping & PrioritizationIt Business AnalysisUser Stories

Other Skills

Product DesignDigital retailStakeholder ManagementSaaS DevelopmentData-driven Decision MakingSQLRequirement GatheringRetailCustomer InterviewJiraRequirement ElicitationWorkflow AnalysisMySQLTeam LeadershipTeam Management

About

I’m a Product Enthusiast who loves turning ideas into real, user-focused products. My journey started with curiosity — asking “why” behind every feature and “how” it helps users. That curiosity shaped my career in Product Management. I believe great products are born from User Empathy. I listen, observe, and learn through User Research before planning the next move. Every day, I work on Feature Planning, aligning the Roadmap with business goals and user needs. Analytics helps me uncover insights that drive smarter product decisions. I enjoy Problem Solving — breaking complex challenges into simple, elegant solutions. Strong Communication Skills and clear Presentation Skills help me connect teams, share vision, and move ideas forward. I thrive in fast-moving B2B, B2C, SaaS, and Digital Retail environments where data, design, and strategy meet. Now, I’m ready to take the next step — leading products at scale, mentoring teams, and shaping outcomes that truly make an impact. 📩 Reach out to me: ✉️ ujan.kundu@gmail.com 📞 [+91-8420815104]

Experience

18 yrs 6 mos

Total Experience

2 yrs 7 mos

Average Tenure

6 yrs 6 mos

Current Experience

Cybage software

Senior Business Analyst / Product Owner - Digital Retail & E-commerce

Oct 2019 – Present · 6 yrs 6 mos · Pune, Maharashtra, India

📈 Impact delivered
✅ Improved vendor fulfilment efficiency by ~35% through portal enhancements and SLA-based performance tracking.
✅ Reduced order delays by ~25% via optimised dispatch logic and fulfilment automation.
✅ Increased pricing accuracy by ~30% using centralised rule-based pricing for B2C and SaaS product lines.
✅ Enhanced marketing flexibility by ~20% through configurable promotion workflows with eligibility and stacking rules.
✅ Boosted sprint predictability by ~25% through cleaner backlog structures and stronger dependency management.
✅ Accelerated data refresh cycles by over 50% with streamlined analytics and reporting processes.
💡 What I do
++ Own the product backlog across key modules, including Partner Management Portal, Order Orchestration, Dynamic Pricing System, Campaign & Incentive Management, and Product Analytics.
Additionally, led the end-to-end backlog ownership for a SaaS-based enterprise solution, focusing on scalability, user adoption, and multi-tenant configuration.
++ Convert business goals into user stories and acceptance criteria that bring clarity and predictability to sprints.
++ Collaborate with engineering, QA, and data teams to validate functionality and deliver quality at pace.
++ Coach business analysts and cross-functional teams on agile product delivery and requirements best practices.
✨ How I work
++ I bring structure to ambiguity, advocate for user-first design, and drive continuous improvement through feedback and metrics.
++ I also leverage AI tools like ChatGPT, Gemini, and NotebookLM to automate story drafting, acceptance criteria, and release documentation—making product delivery faster and smarter.

Product ManagementRoadmapping & PrioritizationProduct DesignDigital retailStakeholder ManagementSaaS Development+2

Digital aptech

Senior Business Analyst

Aug 2017 – Oct 2019 · 2 yrs 2 mos

✅ Increased conversion rate by 18% through data-driven optimisation of the search-to-checkout journey, leveraging funnel analytics and A/B testing to refine pricing visibility and user flow.
✅ Reduced booking drop-offs by 25% by introducing dynamic recommendation widgets and contextual filters, improving cross-sell engagement for hotels, flights, and packages.
✅ Accelerated partner onboarding by 30% through automated KYC validation, real-time inventory synchronisation, and seamless two-way integration with leading OTAs and channel managers.
✅ Improved customer retention by 22% YoY by introducing a behaviour-based engagement engine that personalised offers, reminders, and in-app journeys across the booking lifecycle.

User StoriesIT Business AnalysisRequirement GatheringRetailDigital retailStakeholder Management+4

Elagoon digital

Senior Business Analyst

Oct 2016 – Aug 2017 · 10 mos · Kolkata Area, India

++ Conduct stakeholder interviews, workshops, and surveys to elicit requirements.
++ Analyze business processes, workflows, and pain points.
++ Translate business needs into clear, actionable requirements.
++ Create and maintain the Business Requirements Document (BRD) or Functional Specification Document (FSD).
++ Develop use cases, user stories, and acceptance criteria.
++ Create process flow diagrams, data flow diagrams, and system context diagrams.

Limtex infotech ltd

Senior Business Analyst

Mar 2014 – Apr 2016 · 2 yrs 1 mo · Kolkata Area, India

Responsibilities:
++ Involved in eliciting, capturing User/Business requirements and performing Gap Analysis
++ Extensive experience in designing User Stories, Software Requirement Specifications (SRS), and Functional Specification (FSD) documents, Process Flows, Wireframes etc.
++ Worked on all phases of SDLC and has the ability to adhere to project methodologies, testing and documentation
++ Managing projects and taking ownership of requirements and taking care of end to end delivery (from requirement elicitation to testing and delivery).
++ Allocating junior staff to tasks and then tracking the progress of their work.

Babelwiz technology solution

Presales Analyst

Mar 2010 – Feb 2014 · 3 yrs 11 mos · Kolkata Area, India

Responsibilities:
++ A team of 20 employees was headed by me at Babelwiz Technology. Here my main job responsibility was as below:
++ Generate RFP, respond to tenders, prepare technical solution write-up, present solution Conduct Proof-of-concept demo on various technologies to customers.
++ Actively involved in bidding process for various projects which also includes project estimation and cost negotiation.
++ Worked closely with Sales team to identify, develop, and close opportunities through meetings
++ Understanding business need and designing a road map for further development.
++ Analyzing and identifying gap between existing system and desired system, proposing valuable, customer driven and creative solutions.
++ Looking after test analysis in giving zero bug system to client.
++ Worked close to sales team to build SALES CRM.
Client Management:
Coordinating with Overseas clients for all project delivery related issues
Ensuring timely and accurate progress reporting
Coordinating for successful completion of user acceptance test by the client
Customer Satisfaction, Retention, & Business Enhancement