Sep 2022 – Aug 2023 · 11 mos · Coimbatore, Tamil Nadu, India · Hybrid

• Social Media Management, Content Writer, Coach, Mentor

Nov 2018 – Feb 2021 · 2 yrs 3 mos · Remote

• Wrote long- and short-form articles for the web for readers in the US, based on keywords provided. Domains include Health & Wellness, Warranties, Higher Education and Careers, Diseases, Injuries & Treatments, Luxury Autos, Care of Pets.

Oct 2015 – Feb 2018 · 2 yrs 4 mos · Kollengode, Palakkad District, Kerala · On-site

• Administrator to the a Ayurveda Treatment Center that offers serious Ayurveda treatment, and custodian to the Kollengode "Kalari" (Palace), the palace of the descendants of estwhile Vengunad Royal Family.

Oct 2013 – Sep 2015 · 1 yr 11 mos · Bangalore Urban, Karnataka, India · Remote

• Selecting stocks to invest in the medium- and long-term.

Jul 2010 – Sep 2013 · 3 yrs 2 mos · Bangalore, India · Hybrid

• Sunshine is a start-up organization focused on building platforms and delivery channels for health care service providers with the aim of bringing affordable health care to every home across urban, peri-urban and rural areas through the use of Mobile units, Tele-medicine and Micro-franchising. Sunshine will add education and financial services on the same platforms.
• Accountable for:
• Providing strategy inputs, creating business and delivery models
• Identifying suitable geographies for implementing rural health programs and other programs delivering basic services
• Providing finance perspective and inputs
• Identifying and building partnerships in the healthcare, education, finance, power and communications domains
• Championing health programs and awareness campaigns
• Creating road-maps for sustainability and growth

Jan 2009 – Dec 2009 · 11 mos · Bangalore, India · On-site

• Managed the Records Management Program for the entire BPO Business Services
• Led a project to measure resource utilization for Support Functions like Risk, Compliance, Business Continuity Planning, Training and Reporting
• Helped establish a Business Continuity Plan for Business Units
• Helped build a specific skills-enhancing program in various support functions
• Led and contributed to enterprise-wide and function-level projects and initiatives

Jul 2008 – Dec 2008 · 5 mos · Bangalore, India · On-site

• Established relationships with internal Business Unit Leadership
• Gathered requirements through engagement meetings with internal business partners
• Translated requirements into solutions to be delivered by the Operations Support Group
• Ensured closure of requirements
• Ensured closure of issues raised by internal Business Units
• Led or contributed to enterprise-wide and function-level projects and initiatives

Feb 2007 – Jun 2008 · 1 yr 4 mos · Bangalore, India · On-site

• Managed a process delivering back-office services to clients
• Improved operating efficiency year on year for a group of processes
• Delivered on all SLAs and KPIs for a group of processes
• Managed Associate Managers, Team Leads and Associates
• Ensured high retention and career development
• Established relations with client, aligned business goals

Oct 2006 – Jan 2007 · 3 mos · Bangalore, India · On-site

• • Provided Consultancy in Operations, Quality and Technology Management, post the signing of a merger, and exit from the Board of Directors

Jun 1998 – Oct 2006 · 8 yrs 4 mos · Bangalore, India · On-site

• Established a company to provide Medical Transcription and Data Conversion services
• Implemented, Transitioned and Managed processes.
• Created workflow processes; set up quality management programs
• Set up technology infrastructure; provided cost-effective technology solutions, including tele-commuting solutions
• Identified and drove performance improvement opportunities.
• Managed key accounts; Managed Key Partner relations
• Managed IT, IT Security, and related Compliance programs
• Member of the Board of Directors - participated in Strategic Planning and Execution
• Managed a data-conversion project - setup, transition, quality and delivery
• Grew the business; exited through a merger with a BSE-listed company

Dec 1989 – May 1998 · 8 yrs 5 mos · Bangalore, India · On-site

• Managed multiple IT projects in various domains
• Delivered and maintained a number of projects in business areas like Finance, Sales, and Production
• Supported clients' implementation efforts across various offices in India

Nov 1986 – Aug 1989 · 2 yrs 9 mos · Mumbai, India · On-site

• Ensured compliance of Quality Control Requirements as per the DGCA, Government of India.
• Interacted with DGCA officers on all Quality Control issues.
• Ensured timely scheduled maintenance activities
• Liaised with Technical Representatives of the aircraft manufacturers
• Maintained all Regulatory Compliances, including Documentation
• Professional Certification:
• Aircraft Maintenance Engineer's (AME) License issued by Director General of Civil Aviation (DGCA), India, to certify the Dauphin helicopters
• Trained and certified by Aerospatiale, France on the maintenance of the Dauphin helicopter.

Jul 1982 – Oct 1986 · 4 yrs 3 mos · Mumbai, India · On-site

• Maintained Bell-47 helicopters on extended-period field operations, like crop spraying and other engagements
• Performed periodic scheduled maintenance on business aircraft (Beechcraft) and helicopters (Bell)
• Retrofitted new equipment like avionics systems
• Was part of a team that rebuilt 3 damaged aircraft