Vikram Modgil — CEO
Worldwide go-to-market leader operating across AI-powered customer experience, CCaaS, CPaaS, and communications platforms. I currently lead global GTM and business development for Amazon Connect’s AI portfolio, working at the intersection of product strategy, enterprise adoption, and partner-led scale. My focus is on translating applied AI and contact center capabilities into durable, repeatable customer outcomes building systems that scale across regions, industries, and operating models. Known for defining global GTM mechanisms, shaping product and pricing strategy through enterprise signal, and driving adoption of AI-first services in complex, regulated environments. I specialize in owning ambiguity, aligning diverse stakeholders, and creating execution models that persist beyond individual launches.
Stackforce AI infers this person is a SaaS and AI-driven business development leader with extensive experience in customer engagement.
Location: Seattle, Washington, United States
Experience: 21 yrs 1 mo
Skills
- Product Strategy
- Business Development
- Customer Engagement
- Partnership Development
- Revenue Growth
- Team Leadership
- Revenue Development
- Partnership Management
- Solution Development
- Account Management
- Customer Acquisition
- Team Building
- Team Development
- Client Engagement
- Sales Growth
Career Highlights
- Expert in AI-powered customer experience strategies.
- Proven track record in driving revenue growth across industries.
- Strong leadership in building high-performance teams.
Work Experience
Amazon Web Services (AWS)
World Wide Applied AI Adoption & CX Product Incubation Leader (1 yr 1 mo)
Product Growth Acceleration Leader for Amazon Connect (1 yr 3 mos)
Tech Product Partnerships Leader, Amazon Chime SDK (1 yr 11 mos)
symbl.ai
Head of Growth (2 yrs 4 mos)
Pi Square®
Co-Founder & Chief Executive Officer (1 yr 9 mos)
Teradata
Director of Solutions Teleco (1 yr)
Novigo Solutions
VP of Analytics (0 mo)
Fractal Analytics
Director of PNW Region - HiTech Telco and Media (4 yrs)
Mu Sigma Inc.
Technical Director Healthcare (2 yrs)
Infosys
Technology Lead - Research and Product Development (6 yrs)
Education
bachelor of engineering (B.E.) at Birla Institute of Technology, Mesra