Mayank Kumar

Director of Engineering

Gurgaon, Haryana, India12 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led major acquisitions enhancing cross-border business.
Spearheaded LTL project scaling operations significantly.
Developed innovative solutions for international shipping.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a focus on international operations.

Contact

Skills

Core Skills

Supply Chain OperationsProgram ManagementProject ManagementProduct DevelopmentSupply Chain ManagementProcess DesignLogistics Management

Other Skills

Process improvementCost optimizationCustomer experienceStandard Operating Procedure (SOP)Management ProfessionalAnalytical SkillsWorkable SolutionsProject CoordinationFreightProblem SolvingBusiness DocumentationVendor ManagementMicrosoft ExcelSupply Network PlanningRCA

About

Currently handling international operations of express and freight for Crossborder at Delhivery. The major focus has been on expansion of Business with E2E product development via efficient supply and matching corresponding demands from the existing customer and new business development. My key strengths are Supply Chain Operations, Process design and implementation, Program management, Vendor management. Supply & Demand planning, Cross-functional collaboration, RCA and CAPA. Previously as a part of the expansion plan of Delhivery, I had been crucial in spearheading the entire LTL project with PAN India team of 8 members where I was responsible for the launch of LTL vertical for Delhivery for South region, process design & implementation, product development, documentation understanding and training, capability development for MPS and heavy shipments. Born and brought up in a small town in Jharkhand, I did my schooling from Sainik School Tilaiya where I learned to be self-reliant and built self-confidence. A self-motivated guy participated in every possible sport and extracurricular activities. Organized various events and participated in various adventure camps and tours. Loves traveling and sketching. I hold a bachelor’s degree in Mechanical Engineering from NIT Jaipur and my academic experience includes I/C Engine, Refrigeration and Air Conditioning, Project Management, Industrial Engineering, Supply Chain Management and Machine Design as part of major subjects.

Experience

Delhivery

5 roles

Director

Promoted

Apr 2024 – Present · 2 yrs

Leading PAN India Delhivery Fleet Operations Projects for process imporvement, cost optimization and product development.
Handling E2E International Air Freight vertical from Procurement to Service assurance and customer experience. Managing the partnership with WCA members across Asia Pacific and Western region
Leading the product development in liasion with Technology and operations for international growth.

Process improvementCost optimizationProduct developmentCustomer experienceSupply Chain OperationsProgram Management

Senior Manager

Promoted

Apr 2021 – Apr 2024 · 3 yrs

Led major acquisition & integrations of Delhivery with FedEx and was directly responsible for integration of product, technology, and operational processes to enhance cross-border business.
Ideated & executed the development of “Starfleet” – One stop solution for operators for any international shipping.
Designed, developed, and implemented new network routings for international shipments from shipper’s location to origin ports.
Trained and managed 50+ resources including 10 direct ones on international shipping processes, network design, load optimization, service level reporting, handling customer’s escalations, improving customer’s experiences & soft skills.
Assessed & monitored daily, weekly, and monthly service level reports to identify the root causes of failures and provided corrective action plan.
Headed customer support & Operations with a team of 6 people resolving day to day queries, managing operational KPIs and ensuring best customer experience for delivery of Oxygen Concentrators from China to India during COVID-2.

Standard Operating Procedure (SOP)Management ProfessionalAnalytical SkillsWorkable SolutionsSupply Chain ManagementProduct Development+5

Manager

Apr 2019 – Mar 2021 · 1 yr 11 mos

Responsible for managing CN-IN express lane for Amazon sellers, initiating new trade lanes for freight and developing cross-border partners. KRAs include deﬁning product metrics, growth strategy and product value for internal and external stakeholders.
Designed and implemented Land Freight Exports from scratch and expanded Delhivery's reach to Nepal, Bhutan, and Bangladesh.
Led Delhivery’s and Aramex’s integration project for Pickup and delivery services for international express shipments from India to globe.
Prepared multiple BRDs for strategic and technical developments across the products.

Standard Operating Procedure (SOP)Analytical SkillsWorkable SolutionsBusiness DocumentationVendor ManagementProject Coordination+7

Project Engineer

Promoted

Apr 2017 – Mar 2019 · 1 yr 11 mos

Responsible for the launch of LTL vertical for Delhivery for South region, process design & implementation, web panel development, documentation understanding and training, capability development for MPS and heavy shipments.
Led the planning & process design for LTL business for South region & scaled the business from scratch to 5k ton/month with direct client engagement.
Designed and Implemented E2E distribution channel for FMCG product line- Hector Beverages, Mysore (Paper Boat) for PAN-India by developing cost-effective solutions to handling problems by introducing bulk movements designing in-house palletization process and achieved one day lesser transit for E2E movement as well.
Designed the E2E Operational model (dedicated as well as using shared network) strictly adhering to the guidelines for IKEA last mile deliveries setup for West India. Won the RFQ process for Pune deliveries as L2 partner.

Standard Operating Procedure (SOP)Analytical SkillsLogistics ManagementProcess DesignRCAProject Coordination+4

Senior Associate

Sep 2015 – Mar 2017 · 1 yr 6 mos

Expanded Delhivery’s network in tandem with Network and Operations team from ~300 to 500+ centers.
Trained the Last Mile ground operations team on the adoption and usage of LM app. Supported Last Mile Operations with on-call presence during peaks & surges.
Designed and sourced various facility types after careful examination based on key criteria such as location, routing, size, layout and design.

Standard Operating Procedure (SOP)Facility Management (FM)Training

Ambuja cement limited

Planning Engineer

Jul 2013 – Sep 2015 · 2 yrs 2 mos · Bathinda · On-site

Served in Ambuja Cements Limited as GET (Graduate Engineer Trainee) for 1 year. Was promoted to Engineer after an year of rigorous training and evaluation.
Technical knowledge upgrades leading through engineering approach to tackle daily job works and problem solving.
Study of Cement grinding process and its components
Cement Mill (Ball Mill)
O-Separator
Truck Tippler
Material transportation system according to the particle size.
Study of hydraulic circuits and its components functionality
Hydraulic pump
Hydraulic oil
Valves (Pressure control, Flow control)
Reservoirs
Equipment specific knowledge upgrades through RCFA study.
Work-force management and inventory management with respect to planned jobs execution requirements.
Projects Undertaken:
Installation and commissioning of Ball rolling Mill (BRM-120(10)) for the pulverization of Pet coke and coal.
Conversion of Reverse Air Bag House (RABH) to Pulse Jet Bag Filter (PJBF).
Mayank has also focused on industrial Safety elements. He is one of the key member of Pyramid Block B-12- Safe working Procedures. He has undergone safety training on following modules:
JSA & HIRA
Confined Space
Work at Height
Hot Work
Isolation and Lockout
Hazardous material Handling
On-site emergency plan execution.
Mayank has also been nominated as “Safety ambassador”.
His key responsibilities include:
To improve OH&S performance leading and lagging indicators through reporting.
Display visual control, signage and SOP/SWP.
To impart safety tool talks on regular basis.
Extracurricular activities:
Apart from the routine jobs, my organization also motivates its employees to take part in extra-curricular activities.
Led the team as Captain and won Ambuja Volleyball tournament’2015.
Working as “Event Organizer” in the Ambuja Recreational club.
Member of the Mess and Sports Committee.
Runner-up in Badminton tournament.

Preventive MaintenanceSAP PM ModulePlanning

Ntpc singraulli

Industrial Trainee

May 2012 – Jul 2012 · 2 mos · Singraulli

Located in the lap of mother nature, NTPC, Singraulli is certainly one of the giants in Power Sector with 2000 Megawatts of production capacity. There are a total of 7 units. 5 units were commissioned in 1982-84 with 200 MW capacity each. Later on in 1986-87, 2nd stage completed with 2 units of 500 MW each.
Description:
1. As it was the first industrial training, we were made acquainted to all the safety procedures and production flow chart.
2. The visit mainly included visual inspections of different machines line VRMs, Air-preheaters, ESPs, Boilers &Turbines.
3. Learnt about the Material Crushing and conveying systems.
4. We were also taught about the Environmental statistics.