Meshal A.

Operations Associate

Riyadh, Riyadh, Saudi Arabia12 yrs 1 mo experience

Key Highlights

  • Proven expertise in customer service management.
  • Strong leadership in cross-functional team environments.
  • Skilled in strategic communications and employee training.
Stackforce AI infers this person is a Customer Experience and Operations Specialist in the Fintech and SaaS industries.

Contact

LinkedIn

Skills

Core Skills

Customer Service ManagementTeam ManagementCross-functional Team LeadershipCustomer Relationship Management (crm)Strategic CommunicationsCreativity SkillsNegotiationCustomer Experience

Other Skills

Key Performance IndicatorsKPI ReportingCoachingCustomer SatisfactionQuality AuditingSupervisory SkillsEmployee TrainingTeam CoordinationCorporate CommunicationsCustomer ServiceMicrosoft ExcelEasily AdaptableProblem SolvingAnalytical SkillsHelp Desk Support

About

Proactive professional with operations focused experience and a proven knowledge of customer driven management, Dedicated worker with excellent communication, time management and computer skills.

Experience

12 yrs 1 mo
Total Experience
2 yrs 9 mos
Average Tenure
2 mos
Current Experience

Darb

Operations Specialist

Mar 2026 – Present · 2 mos · Riyadh, Saudi Arabia · On-site

Alaan الآن

Product operations

Nov 2025 – Mar 2026 · 4 mos

Tabby

Customer Service Team Lead

May 2025 – Nov 2025 · 6 mos · Riyadh, Saudi Arabia · On-site

Customer Service ManagementKey Performance IndicatorsKPI ReportingCoachingCustomer SatisfactionQuality Auditing+1

Sccc by stc

Operations Team Leader | SCCC

Feb 2023 – Mar 2025 · 2 yrs 1 mo · Saudi Arabia · On-site

Supervisory SkillsCross-functional Team LeadershipCustomer SatisfactionCoachingQuality AuditingEmployee Training+5

Al-makhalej trading establishment

Purchases Representative

Jan 2017 – Jun 2020 · 3 yrs 5 mos · Riyadh, Riyadh, Saudi Arabia · On-site

  • Compared suppliers' bills with bids and purchase orders to verify accuracy.
  • Compared prices, specifications and delivery dates to determine the best bid
  • among potential suppliers.
  • Located suppliers, using sources such as catalogs and internet and interview
  • them gathered information about products to be ordered.
NegotiationStrategic CommunicationsEasily AdaptableMicrosoft Excel

Freelance

Freelance

Jan 2015 – Jan 2022 · 7 yrs · Riyadh, Saudi Arabia · Hybrid

  • Create and manage streaming services.
  • Assemble, maintain streaming machines.
  • Engaged in E-marketing.
  • Gather and led E-sport teams
Creativity SkillsNegotiationStrategic CommunicationsEasily AdaptableMicrosoft ExcelCoaching

Rayan colors lighting company

General Receptionist

Jan 2013 – Aug 2016 · 3 yrs 7 mos · Riyadh, Saudi Arabia · On-site

  • Maintaining professional composure throughout interactions with customers or
  • potential clients.
  • Greeting visitors and creating a positive environment.
  • Transmitted information and documents to customers via computer and mail.
  • Signed for incoming deliveries and notified employees of packages.
Customer ExperienceNegotiationStrategic CommunicationsEasily AdaptableCustomer Satisfaction

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