Barkha Joshi

Operations Associate

Ghaziabad, Uttar Pradesh, India14 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in data and financial analysis.
Strong leadership in cross-functional team management.
Skilled in customer service and change management.

Stackforce AI infers this person is a skilled professional in customer service management and data analysis within the B2B sector.

Contact

Skills

Core Skills

Data AnalysisBusiness AnalysisCustomer ExperienceChange Management

Other Skills

Financial AnalysisTrainingInterpersonal SkillsTeam ManagementCross-functional Team LeadershipSoft SkillsCustomer Service ManagementProgram ManagementManagement

Experience

14 yrs

Total Experience

2 yrs

Average Tenure

5 yrs 4 mos

Current Experience

Genpact

Assistant Manager

Jan 2021 – Present · 5 yrs 4 mos · Noida, Uttar Pradesh, India · Hybrid

Currently working with Genpact India Private Ltd as an assistant manager. Escalation handling, team leadership, invoicing challenges, collection specialists, customer service expert.

Data AnalysisFinancial AnalysisBusiness Analysis

Expedia group

Assistant

May 2019 – Jan 2021 · 1 yr 8 mos

Barclays

Account Executive

Feb 2018 – Apr 2019 · 1 yr 2 mos · Noida, Uttar Pradesh, India

Customer ExperienceChange ManagementTrainingInterpersonal SkillsTeam ManagementCross-functional Team Leadership+2

Anand and anand

Credit Controller

Sep 2017 – Jan 2018 · 4 mos

Hcl technologies

Senior Financial Analyst

Dec 2015 – Aug 2017 · 1 yr 8 mos · Noida Area, India

Working on sap ERP part of order to cash cycle

Customer ExperienceChange ManagementTrainingInterpersonal SkillsTeam ManagementCross-functional Team Leadership+2

Ibm

Process Trainer

Jul 2012 – Nov 2015 · 3 yrs 4 mos · IBM ASF Gurngaon

Customer ExperienceChange ManagementTrainingInterpersonal SkillsSoft SkillsCustomer Service Management

Kalyani infotech solutions ltd.

M.C.A Intern

Jan 2012 – Jul 2012 · 6 mos

Customer ExperienceTrainingSoft SkillsCustomer Service Management

Education

Rajasthan technical university

M.C.A — I.T

Jan 2009 – Jan 2012

Mohanlal Sukhadia University

Bachlor computer applications — Computer and Information Sciences and Support Services

Jun 2007 – Jun 2009

Stackforce found 100+ more professionals with Data Analysis & Business Analysis

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