Caitan Alphanso

Head of Talent

Mumbai, India18 yrs experience

Key Highlights

  • 15+ years of HR transformation experience
  • Expert in HRMS implementation and optimization
  • Proven track record in driving employee engagement
Stackforce AI infers this person is a strategic HR leader with expertise in Fintech and Healthcare sectors.

Contact

Skills

Core Skills

Hr OperationsChange ManagementData-driven Decision MakingOrganizational DevelopmentBusiness PartneringTalent AcquisitionRecruitmentEmployee EngagementEmployee RelationsTalent ManagementHr Relationship Management

Other Skills

Neuro-Linguistic Programming (NLP)Technology ImplementationData AnalysisHR Process ImprovementRecruitmentsEvent ManagementStrategic HRProcess ImprovementTeam ManagementGeneralistsHR PoliciesOnboardingPerformance AppraisalHRISManagement

About

I specialize in building and scaling HR systems that drive efficiency, compliance, and business impact. With 15+ years of experience across Payroll, HR Operations, Talent Acquisition, and HRMS implementation, I have led end-to-end HR transformation initiatives across organizations. My focus areas include: • HRMS implementation & optimization • Payroll governance & compliance • Process automation & efficiency improvement • Multi-entity HR operations I enjoy solving complex HR challenges and turning them into structured, scalable solutions that support business growth.

Experience

18 yrs
Total Experience
1 yr 9 mos
Average Tenure
1 yr 10 mos
Current Experience

Justo realfintech ltd

Head of Human Resources Operations & Technology

Jul 2024Present · 1 yr 10 mos · Mumbai Metropolitan Region · On-site

  • Led the Change Management process at Justo RealFintech Ltd, driving business growth through innovative solutions.
  • Collaborated with cross-functional teams to create a technology-driven work environment in the Real estate industry.
  • Spearheaded initiatives to enhance employee engagement and satisfaction through technology and innovation.
Neuro-Linguistic Programming (NLP)HR OperationsChange Management

Zeno health

Head of People Operations & Technology

Jul 2023Jun 2024 · 11 mos · Mumbai, Maharashtra, India · On-site

  • Implemented technology-driven HR processes to enhance employee experience at Zeno Health.
  • Led initiatives to democratize HR in the pharma industry through data-driven decisions.
  • Spearheaded change management efforts to streamline operations and drive efficiency.
Neuro-Linguistic Programming (NLP)HR OperationsData-Driven Decision Making

Ebixcash

General Manager - Head Human Resource

Sep 2022Apr 2023 · 7 mos · Mumbai, Maharashtra, India

  • Spearheading all facets of HR, Organizational Development, Policies and Procedures, HR Operations, Change Management, Talent Development, Succession Planning, Talent Acquisition, Analytics, etc. across Group.
  • Supervise the work of HR personnel and provide guidance
  • Oversee recruitment lifecycle for various positions. Monitor and reduce the time-to-hire and- hiring costs.
  • Steering policies & initiatives for identifying high potential, high performing talent within the organization, while providing accelerated developmental work assignments and training opportunities.
  • Design and development of process flow for HRMS implementation.
  • Develop a progressive and proactive compensation and benefits programs incl ESOP, short / long term incentives, sales incentives etc. to provide motivation and rewards for effective performance that help retain talent.
  • Statutory Compliance & Disciplinary Actions, Compensation & Benefits (Payroll, F&F, PLI,) PMS, Payroll Variances Analysis, Employee Engagement, Rewards & Recognitions, SOX (Sarbanes-Oxley Act) Audits, Branch Visits with Team size of 15+ members across India.
  • Strategizing and implementing end to end performance management for employees across the business unit
HR OperationsOrganizational Development

Jet freight logistics limited

General Manager - Head Human Resource

Jul 2021Aug 2022 · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

  • Led the entire HR process and business partnering at Jet Freight Logistics Limited, contributing to business growth and profitability through headhunting and right fit employee selection.
  • Spearheaded rewards, payroll, operations, and HR systems to ensure efficient and effective processes.
HR OperationsBusiness Partnering

Ebixcash world money

Senior Manager - Human Resource Business Partner

Apr 2018Jun 2021 · 3 yrs 2 mos · Mumbai Area, India · Hybrid

  • Sr. Manager HR - Talent Acquisition & Shared Service for Forex Business Unit of 4500 + employees comprising of Retail Counters at 32 Airports & 240+ branches across India.
  • The responsibility includes Talent Acquisition, Employee Movements, Statutory Compliance & Disciplinary Actions, Compensation & Benefits (Payroll, F&F, PLI,) PMS, Employee Engagement, Rewards & Recognition, SOX (Sarbanes-Oxley Act) Audits, with Team size of 8 members.
  • Proficiently delivered PMS Cycle (Bel Curve Model), execution of performance based incentives, Goal setting workshops for Key members, Goals Audits, Facilitate PIP & Horse performer are rewarded as per R&R programs.
  • Executed HRIS & Employee Life Cycle along with presenting Dashboards across all locations for several analytical aspects to Management Team.
Talent AcquisitionHR Operations

Centrum india

Corporate HR Manager

May 2015Apr 2018 · 2 yrs 11 mos · Kalina - Mumbai

  • Implement a recruitment framework backed by a robust resourcing & on-boarding strategy,
  • Ensured governance for recruitment and interviewing process,
  • Maintained regular contact with high potential future candidates with critical skills,
  • Conduct periodic research to study the current hiring & compensation trends in the market,
  • Develop an HR Management System that provides useful insights into resource related decisions,
  • Drive employee engagement and retention through effective HR best practice programs,
  • Operationalised employee on-boarding, career movements, promotions & exits.
RecruitmentEmployee Engagement

Jet freight logistics limited

HR Manager

Oct 2013Apr 2015 · 1 yr 6 mos · Andheri

  • Recruitment,Employee Onboarding & Induction, Employee Relations / Counselling & Engagement Activities,Performance Appraisal, Employee Separation, Statutory Compliance,
RecruitmentEmployee Relations

E-nxt financial limited(a subsidary of tata capital limited)

HR Sr Executive

May 2013Nov 2013 · 6 mos · Mumbai Area, India

  • Talent Management
Talent Management

Axis bank

Assistant Manager HR

Jul 2009Apr 2013 · 3 yrs 9 mos · Mumbai Area, India

  • HR Relationship Manager
HR Relationship Management

Olps school

Admin

Apr 2007Feb 2009 · 1 yr 10 mos

Education

XLRI - VIL Programs

Executive Program Certificate in HR Management — Human Resources Management and Services

Jan 2015Jan 2016

Vivekanand Education Societys College of Arts Science and Commerce Sindhi society Chembur Mumbai 400 071

Bachelor of Commerce - BCom

Jan 2007Jan 2009

Our Laday of Perpetual Succour, Chembur High School

High School Diploma

Jan 1994Jan 2004

Our Laday of Perpetual Succour, Chembur High School

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