Nov 2017 – Dec 2025 · 8 yrs 1 mo · New Delhi Area, India

• Pedersen & Partners on LinkedIn
• http://www.linkedin.com/company/pedersen-and-partners
• Pedersen & Partners is a leading international Executive Search firm. We operate 56 wholly-owned offices in 51 countries across Europe, the Middle East, Africa, Asia & the Americas. Our values Trust, Relationship, and Professionalism apply to our interaction with clients as well as executives.
• More information about Pedersen & Partners is available at www.pedersenandpartners.com
• Key Responsibilities:
• Responsible for new client acquisition and complete search execution for clients in the retained search environment.
• Senior Executive Consultant continuously involved with innovative hiring challenges and dynamic client concerns. In-depth experience of recruiting high-level executives for large international organizations and fast-growing companies.
• Origination and execution of search and executive assessment mandates in Shared Services, Technology (ITES), and Social sector. Solid track record in C-Level searches, Strategy and Operations profiles.
• Proactively developing relationships outside of team/office in the industry and broader knowledge space.
• Manage large projects and/or support relationship development as part of an account. Typical projects are of several months duration and require a deep understanding of the client organization, culture, and priorities.
• Support the design or development of solutions for our clients by working as part of a client or opportunity team and leveraging the insights gained through research and analytics

Nov 2010 – Mar 2017 · 6 yrs 4 mos · Gurgaon, India

• Egon Zehnder is one of the world’s largest privately held Leadership Advisory and Consultancy firm with 68 wholly owned offices in 40 countries. The firm specializes in senior-level executive search, board consulting and talent management.
• Egon Zehnder Information and Research Services (EZIRS): EZ has a fully owned shared services center in Gurgaon responsible for providing Data Management, Research, IT support and other enabling services to the firm globally. The center operates in a 24/7 environment.
• Key Responsibilities:
• To build EZIRS as a key enabler of EZ’s quest for being a global leader in the HR Consulting and Executive Search space
• The role entails overall responsibility of EZIRS - operational, financial and administrative. Driving a consistent culture of process excellence, quality, and relentless innovation along with building values of constant improvement and doing it faster, better.
• Partnering and influencing the global offices of the firm to work with EZIRS and adopt the process excellences value proposition which is rooted in cost rationalization across the firm.
• Full accountability for all compliances and adhering to an exceptional financial discipline and maintaining excellent internal control.
• Key Achievements:
• EZIRS is now a key driver to the firm’s operating success, delivering exceptional research, and focusing on speed, quality, and technology for making Executive Search efficient.
• EZIRS is a natural ally to the firm's operational needs. A center that grew over three fold in six years and built a culture of high performance and consistent improvements.
• Added new services, built quality and HR standards, expanded office space and focused on costs.
• Engaged and nurtured partnerships. EZIRS is now considered a trusted partner due to in-depth understanding of client needs and exceptional process and quality orientation.
• EZIRS is now an employer of choice with reduced attrition and remarkable Employee Satisfaction scores

Jun 2006 – Oct 2010 · 4 yrs 4 mos · Gurgaon, India

• Vice President – Healthcare Operations JAN 2010 to OCT 2010
• Genpact’s healthcare business value proposition was centered on making hospitals more efficient and we demonstrated cost saving by bringing in a culture of process excellence, customer centricity and exceptional focus on costs
• Key Responsibilities:
• Overall responsibility for the Healthcare P&L for India: which involved profitable Business Development and Solutioning for Hospitals. This included consultative sales of our proposition to the senior leadership of large hospital chains in India.
• Operations and Service delivery for all client contracts
• Management of all operations and service delivery teams
• Vice President – Data Privacy & Global Mobility JUN 2006 to DEC 2009
• Key Responsibilities – Data Privacy:
• Overall responsibility of Data Privacy discipline for all locations which centered on driving a culture of sensitivity while handling client data.
• Ensuring compliance of all obligations related to privacy across businesses and multiple locations of the organization
• Responsible for Record Management of all contractual paper for the company across locations which included safe keeping and retrieve ability of the contract and ensuring that there is a discipline of timely renewals of the same.
• Key Responsibilities – Global Mobility:
• Overall responsibility for global deployment of company personnel: Ownership of all tax, HR & immigration compliance for deployed personnel. Ensuring that all compliances are met when people of different nationalities move from one country to another.

Aug 1997 – Jun 2006 · 8 yrs 10 mos · New Delhi Area, India

• Regional Manager, Travel Service Network International, India & Area Countries: DEC 2004 to JUL 2006
• The travel service network is a global strategic initiative for American Express to provide services and support to their credit cards, traveler’s cheques and travel customers on the move.
• Key Responsibilities:
• The role entailed overall responsibility of the profitability of the Travel Network Business in India, Sri Lanka, Maldives, Bangladesh, Nepal and Bhutan.
• Expanding the network, ensuring compliance and adherence of brand guidelines and providing a consistent customer experience across geographies
• To provide satisfactory coverage for all AMEX products across the geographies .
• Strategic Sales Manager, Global Commercial Card Business – Southern India JAN 2003 to NOV 2004
• The Global commercial card is branded as the American Express Corporate Card. The value proposition centers around providing a reliable expense management solution, global support, fact based vendor negotiations and technology solutions to large Indian, Multinational and Institutional clients of American Express.
• Key Responsibilities:
• Corporate Relationship management and selling these expense management solutions in Southern India. The Product line included - (a) Corporate Card (b) Business Travel Solutions and (c)Corporate Purchasing Card. The sales effort involved selling specially to the CFO’s/CEO’s of large organizations and providing wide-ranging relationship and service support.
• Relationship Manager - Corporate Services (Chennai, Eastern India & Delhi) AUG 1997 to DEC 2002
• Key Responsibilities:
• Managed a portfolio of Multinationals, Large Indian Corporations and Institutional relationships, handling Corporate Cards, expense management and Business Travel.

Jan 1991 – Jan 1997 · 6 yrs

• This role with Citi involved managing three distinct assignments in the Delhi branch. Starting with Service Manager, Retail Assets and Liability Sales Manager and lastly leading the branch operations, including “cash and tellers” and clearing operations.

Jan 1991 – Jan 1997 · 6 yrs