Ashish Dwivedi — CEO
I currently head Service for Ashok Leyland – Power Solutions Business (Engine Business), where I lead a team of 45+ engineers and managers supporting a wide range of applications including industrial engines, construction and special equipment, gensets, and agricultural machinery. With 17+ years of experience, I have handled PAN-India service operations, including support for India’s Armoured Forces. I’ve been closely involved in making new and first-time specialists and tactical vehicles in-service, such as high-mobility and medium bullet-proof vehicles. My role also involves ensuring service network readiness, dealer viability, and framing practical service policies and strategies, followed by their effective on-ground deployment. I value trust, agility, and clear decision-making, shaped by a diverse and hands-on service leadership background.
Stackforce AI infers this person is a leader in Automotive service management with a focus on defense and aftermarket solutions.
Location: Chennai, Tamil Nadu, India
Experience: 17 yrs 5 mos
Skills
- Service Delivery
- Team Leadership
- Operations Management
- Customer Satisfaction
- Customer Service
- Team Management
- Product Service
Career Highlights
- Led a team of 45+ engineers and managers.
- Managed PAN-India service operations for defense vehicles.
- Developed effective service strategies and policies.
Work Experience
Ashok Leyland
Head Service- Power Solutions Business (1 yr 9 mos)
Lead Aftermarket (Senior Manager), Defence Business (8 mos)
Lead Aftermarket (Manager) - Defence Business (2 yrs 11 mos)
Lead Service, Defence & Specialist Vehicles (8 yrs 4 mos)
Deputy Manager-Aftermarket Defence Business (4 yrs 5 mos)
Assistant Manager - Technical Service & Aftermarket , Defence Business (2 yrs 11 mos)
Senior Officer - Technical Service , Defence Business (2 yrs 3 mos)
Engineering Trainee (1 yr)
Engineering Trainee -Campus (11 mos)
Ashok Leyland Ltd
Head Service (0 mo)
Education
Master of Business Administration - MBA (Gold Medalist) at Delhi Technological University (Formerly DCE)
Bachelor of Technology - B.Tech at SRM IST Chennai
Automobile Engineering Diploma at Board of Technical Education , Delhi
at Rajkiya Pratibha Vikas Vidyalaya , Surajmal Vihar New Delhi
Bachelor of Technology - BTech at SRM IST Chennai
Bachelor of Technology - BTech at SRM IST Chennai
Bachelor of Technology - BTech at SRM IST Chennai
Bachelor of Technology - BTech at SRM IST Chennai