Pankaj Shinde GAICD

Business Development Executive

Sydney, New South Wales, Australia21 yrs 3 mos experience

Highly Stable

Key Highlights

21+ years in strategic account management.
Expertise in Australian banking and financial services.
Proven track record in AI-led transformation.

Stackforce AI infers this person is a strategic leader in Fintech with extensive experience in banking transformation and operational excellence.

Contact

Skills

Other Skills

OperationsSalesSolutioningBusiness Process Re-engineeringPre-salesBusiness DevelopmentStrategyCross-functional Team LeadershipService DeliveryIT OutsourcingProduct ManagementOperations ManagementRelationship ManagementLeadershipIT Service Management

About

Growth-focused Client Partner with 21+ years scaling strategic accounts for global services firms across ITO, BPO, Cloud, Analytics, Consulting and AI-led transformation. Deep Australian Big-4 Banking, Wealth & FS domain expertise spanning Corporate Finance Operations, Retail, Business & Commercial Lending, Transactional Banking, Wealth & Superannuation, Auto Finance and Banking-as-a-Service. Track record of running multi-tower operating environments at scale, reducing operational losses, uplifting Line 1 risk capability, and delivering 30–55% productivity through AI, automation and process redesign. Trusted Operator for CXOs, Specialties: Business Development, Solutioning, Pricing, Strategic Assessment, Sales, Account mining, Sales, Financial modelling, Growth Leader

Experience

21 yrs 3 mos

Total Experience

5 yrs 9 mos

Average Tenure

Current Experience

Genpact

8 roles

Vice President - Client Relations and Business Development

Promoted

Jun 2021 – Apr 2026 · 4 yrs 10 mos

Assistant Vice President - Business Development

Promoted

Feb 2017 – May 2021 · 4 yrs 3 mos

Currently, I manage relationships and business development for a portfolio accounts for the Capital Markets and IT Services business in the Australia geography.

Associate Vice President

Promoted

Dec 2013 – Jan 2017 · 3 yrs 1 mo

ITO Engagement Manager

Promoted

Jan 2012 – Jun 2013 · 1 yr 5 mos

I help clients generate business impact through transformational business solutions, primarily focussing on technology. Have had the opportunity to build accounts in the Australian market by delivering business value.
I manage engagements with a few strategic accounts in the banking and insurance vertical. My role encompasses relationship management, sales, business development, operations management, Profit-and-Loss management and resource management.

Senior Manager, ITO BD

May 2008 – Dec 2011 · 3 yrs 7 mos

Business Development for the ITO in the India market.

Manager, Solutions

Dec 2006 – May 2008 · 1 yr 5 mos

This role involved building multi-practice global IT Services solutions and IT strategic assessments for clients. I played a role in winning deals worth almost USD 12 MM Total Contract Value revenue

Manager (Operations)

Promoted

Jul 2006 – Dec 2006 · 5 mos

This was a short period before I moved into my pre-sales role. In this role I was able to add close to USD 0.9 MM annual revenue through excellent relationship management and account-mining

Assistant Manager (Operations)

May 2005 – Jul 2006 · 1 yr 2 mos

This role involved operations management of a global IT Helpdesk for one of our clients

Nasscom

Chairman

Jan 2016 – Dec 2017 · 1 yr 11 mos · Sydney, Australia

As the Chairman of Nasscom Australia, I led greater collaboration for the Indian IT companies with the Australian IT ecosystem. This included joint events with the Australian Computer Society, Australian IT Industry Association. Worked closely with the Federal government of Australia and the State governments on matters of policy and administration.

Extenprise

Technical Staff

Jan 2002 – Jan 2003 · 1 yr

Part of the designing and development team building an extended enterprise plaftorm that Extenprise was taking to clients. Specifically worked in Java, XML, XSL technologies.