Prashant Gupta

Operations Associate

Delhi, India12 yrs 5 mos experience

Highly Stable

Key Highlights

Experienced in managing operations in IT services.
Proficient in German language and translation.
Strong background in customer relationship management.

Stackforce AI infers this person is a Language Specialist in the IT services industry.

Contact

Skills

Core Skills

TranslationCustomer Relationship Management (crm)

Other Skills

Foreign LanguagesTeam ManagementVendor ManagementOutsourcingBusiness AnalysisService DeliveryBPOCall CentersMISProject ManagementCustomer SatisfactionInformation TechnologyService Delivery ManagementOperations Management

About

Experienced Language Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Translation, Foreign Languages, Customer Relationship Management (CRM), and Contact Centers. Strong information technology professional with a Certificate, Diploma, Advance Diploma in German Language focused in German Language and Literature from St. Stephen's College.

Experience

12 yrs 5 mos

Total Experience

8 yrs

Average Tenure

10 mos

Current Experience

Deutsche bank

Senior Operations Analyst

Jun 2025 – Present · 10 mos · Jaipur, Rajasthan, India · On-site

Concentrix daksh services india private limited

Assistant Manager Operations

Dec 2020 – May 2025 · 4 yrs 5 mos · Gurugram, Haryana, India · Hybrid

Ibm

German Language Specialist

Oct 2013 – May 2025 · 11 yrs 7 mos · Hybrid

Writing emails in German and solving queries of the customers.

TranslationCustomer Relationship Management (CRM)

Education

St. Stephen's College, Delhi

Certificate

Jan 2009 – Jan 2012

bharat national public school

Stackforce found 100+ more professionals with Translation & Customer Relationship Management (crm)

Explore similar profiles based on matching skills and experience

Gabriela Grabovieski

Project Manager

at Welocalize

Argentina19 yrs 3 mos exp

Project managementProblem solvingLeadership

Anna Poesinger

Digital Marketing Manager

at Self Employed

Austria8 yrs 3 mos exp

Deepti Rawat

Senior Services Sales Account Executive (EMEA) | Adobe Marketing Cloud

at Adobe

Delhi, India13 yrs 6 mos exp

SalesAccount ManagementBusiness Development

Aleksandra Melnikova

Founder's Office

at SquareX

San Francisco, United States2 yrs exp

Go-to-Market StrategyCybersecurityDeal Sourcing

Raktim Nath

Content Operations Associate

at Eloelo

Kolkata, India7 yrs 4 mos exp

Content StrategyOnline Campaign ManagementCommunity ManagementInfluencer Marketing

Vidhi Dabhi

Human Resources Executive

at Acme Services

Mumbai, India5 mos exp

Human Resources (HR)Recruiting

Allison Ferch

Executive Director

at Globalization and Localization Association (GALA)

Denver, United States19 yrs 10 mos exp

Strategic PlanningNonprofit OrganizationsEvent ManagementMarketingMarketing Communications

Abhay Kumar

Senior Consultant (Recruitment)

at SpotShine Consulting

Delhi, India2 yrs 8 mos exp

CRMHuman ResourcesHuman Resources ManagementLeadershipNonprofit Organizations